Articles by Jake Kendall
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Thursday
December 15
2011Does ’the Cloud’ Have a Silver Lining for the Poor? New Sources of E-Transaction Data Hold Promise
Financial services firms in wealthy nations depend heavily on data to design their products and tailor products to consumers. A very basic example is using credit scores. This data-driven approach has been largely impossible for banks that would pursuing BoP customers. But that may be changing as several startup firms are gearing for launch.
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- Technology
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Wednesday
June 22
2011Telenor’s Easypaisa Penetrating Pakistan’s Poor, Unbanked Populations
Since Pakistan mobile operator Telenor launched Easypaisa in October 2009, it’s seen rapid adoption. In March 2011, 1.3 million customers processed 1.9 million Easypaisa transactions and $39.2 million in transaction flows. Easypaisa has conducted more transactions in its first 18 months than any mobile money deployment except M-PESA.
- Categories
- Impact Assessment, Technology
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Tuesday
May 17
2011An Emerging Platform: From Money Transfer System to Mobile Money Ecosystem
Mobile money is becoming an infrastructure backbone connecting clients with myriad financial service providers. Our investigation documented over 90 financial institutions - from small MFIs, and savings and credit cooperatives, to large banks and insurers - that are adding mobile money as a service delivery channel; and zero that were not.
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- Uncategorized
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Wednesday
March 23
2011Small Business Might Be Big Business for Mobile Money
Small business owners and entrepreneurs are getting in on the action of mobile money. This post summarizes conversations I had over the past few months, as well as two new research pieces that highlight some challenges ahead for the industry to cater this important segment.
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- Uncategorized
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Monday
November 15
2010Guest Post: M-PESA Gets High Marks as It Goes Down Market
New data shows M-PESA’s reach is spreading down market while service and customer satisfaction are at all time highs.
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- Technology