NextBillion - An Initiative of the William Davidson Institute at the University of Michigan

The forum will address key topics such as the Pan-African Consumer Banking Strategy, Base of the Pyramid business and how to benefit from successful financial inclusion. It will explore the market by understanding what’s hot and not for customers, and help attendees understand how to achieve a strong return for their digital strategy. In learning to implement a true customer centric model within business systems, it will be easier to understand how to get employees to think creatively and to be innovative in order to enhance service and offerings.

Attendees will leave the conference with knowledge on reinventing the Retail Banking Experience, digital transformation through innovation and creating a Customer-Centric Organization. Don’t miss this forum on financial inclusion and fintech!