Account Manager

Organization
Vera Solutions
Location
Washington D.C.
Job Type
Full-time
Deadline for Applications
01/15/2021
How to Apply
Complete the online application form
Where to Apply
https://verasolutions.formstack.com/forms/2021_accountmanager
Tags
Full-time

About Vera
Vera Solutions is a global social enterprise and Certified B Corporation® building cloud and mobile applications for social impact organisations worldwide. Our clients — more than 300 organisations in over 70 countries — include major iNGOs and grant-making organisations, social enterprises, and community-based organisations.

Position Overview:
The Account Manager will join a growing business development, partnerships, and sales team to foster good relationships with strategic clients and proactively drive sales, effectively. The Account Manager will become an expert in Vera’s products and services, understand the market, and be able to work across functions and geographies to ensure successful business growth with new and existing customers. As a team player, the Account Manager will apply solution and relationship selling skills to help grow Vera’s product and consulting business.

Primary Responsibilities:
Drive new business by:
Managing opportunities through the sales pipeline, both for services and product
Working and collaborating with a virtual internal team to help close sales opportunities – including pre-sales, marketing, inside sales and our partners
Engaging prospects in product demos, in person meetings, and calls
Leveraging relationship building skills to build meaningful business relationships with a variety of C-level stakeholders across multiple business areas as well as other key influencers in the sales process
Educating and networking with key prospect and customer contacts
Partnering with Vera’s partners in the wider Salesforce ecosystem and social sector to work on joint opportunities to help drive and close complex solution sales
Utilizing solution-selling techniques to effectively guide sales process to close
Drive successful and sustainable account growth by:
Owning relationships and driving sales with Vera’s most strategic customers
Delivering exceptional customer service at all times
Learning (and contributing to) the product roadmap to understand and be able to explain current functionality and future offerings
Keeping informed of product line, competition and industry trends that may impact client business activities
Supporting consulting units with projects
Keeping up on trends, changes, and competitor actions that might affect a portfolio of clients
Qualifying and understanding your customers business critical issues and have value led sales conversations to articulate the impact that Vera can have on their organisation
Defining and executing on your account plans – identifying, managing and closing opportunities within these accounts to further expand our footprint
Creating client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Support sales and business development processes by:
Helping the team continuously improve and optimize our process, training, use of technology, and other applicable aspects of our business to deliver value for NGO clients
Utilizing Salesforce CRM to provide timely and accurate sales activity tracking and status updates
Working strategically with broader sales team to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Identifying key metrics, helping define KPIs, and report to partner teams

Qualifications and Experience:
5+ years professional experience, ideally in B2B SaaS sales and/or nonprofit resource mobilization
Track record in selling complex enterprise software solutions
BA/BS or other undergraduate degree
Attention to detail and commitment to quality
A desire to identify new contacts, nurture and expand the company’s relationship within named accounts to maximize revenue
Excellent time management and organizational skills with an ability to balance conflicting priorities effectively
Excellent written and verbal communication and relational skills; ability to lead technical conversations
Self-starter who is willing to go the extra mile with a strong work ethic; disciplined and resourceful
Spirit of collaboration, knowing that selling is a team sport and partner with virtual teams to ensure success
Demonstrated excellence in presentations skill with ability to build relevant, strategic messaging
highly developed interpersonal skills, decisive, and result oriented
Ability to work independently and in a dynamic team
Self-starter with comfort working with teams across time zones
Demonstrated adaptability; commitment to learning and growth
Written and verbal fluency in English (Washington D.C. location)
Written and verbal fluency in English, Portuguese, and Spanish (São Paulo location)
The right to work in the USA (Washington D.C. location) or Brazil (São Paulo location)

Desired:
Graduate degree in business or other related technical, analytical, or financial subjects
Relevant digital transformation experience in the nonprofit sector
Experience working in a social impact organization
Experience deriving business insights from market research, internal data, and other sources
Experience working with the Salesforce.com platform
Fluency/proficiency in additional language(s)

Additional Information

Please complete the online application form: https://verasolutions.formstack.com/forms/2021_accountmanager