Administrative and Communications Internship

Lwala Community Alliance
Remote - US-based. Occasional in-person hours at the Nashville office on Vanderbilt campus may be required.
Job Type
Deadline for Applications
How to Apply
To Apply Please send the following to Mary Mulliken at Current resume Letter of Interest detailing related skills and experience 3 professional references with name, title, email, phone contact, and relationship to the applicant
Where to Apply

Organizational Background

Founded by a group of committed Kenyans, Lwala builds the capacity of rural communities to advance their own comprehensive well-being. We support communities to design, implement, and evaluate solutions to their most pressing health challenges. Then, we build coalitions of communities, health workers, government, and universities to generate evidence of impact and infuse these insights into the formal health system in Kenya and beyond. This bottom-up change promises holistic solutions that are custom-built for the systems they are meant to reform.

The part-time Administrative and Communications Intern, overseen by the Office Manager, will provide key support in two primary capacities:

Administrative support to the U.S. staff, assist in all aspects of general office maintenance and management, perform general clerical duties, and conduct general administrative duties including event support, management of the donor database, and meeting coordination and research
Communications support to the U.S. and Kenya staff, assisting in the creation and posting of social media content and posts, tracking digital metrics, managing social media communities, assisting with quality assurance and troubleshooting issues, and researching new outlets for coverage.
Key Responsibilities

Position Description: your main responsibilities will include, but are not limited to, the following:

Assist Office Manager:
Provide OM leverage in moving projects forward by assisting with information gathering, communicating with different parties, developing and monitoring plans, keeping track ofresponsibilities and so on
Support organization of team meetings and take notes as needed
Assist with board meeting logistics and board book compilation
Assist in research and preparation for conferences

Manage donor database
Process donor payments and monthly donations
Assist with mailings and special campaigns
Coordinate, track and mail donor thank you’s
Assist with special events
Assist with website management

Support reconciliation of donor database with accounting records
Assist in tracking registrations, certificates, insurance policies, and other forms of compliance to ensure they are up to date.

Produce creative, bespoke content for social media posts and website content using a design software
Track and report on digital metrics with respect to following as well as conversion with a view to implementing insights and optimizing performance online
Maximize the impact of online content to keep Lwala communications connected to our work, including trialing innovative new digital strategies and content ideas
Copywriting email campaigns and social media posts based on a data-driven understanding of Lwala ‘s audience and brand
Management of social media communities including managing comments, questions, liking posts and responding to direct messages
Identifying influencers or influential organizations online that Lwala should partner with
Quality Assurance of catching bugs, orchestrating usability tests, and beta testing all email marketing campaigns

Assist with developing, implementing, and streamlining office systems
Assist interns and volunteers
Assist human resource functions for US staff: policies, health insurance, retirement program, compliance, etc.
Assist in general office coordination
Perform general clerical duties

Position Requirements

Bachelors degree in relevant field required

Skills and Experience:
Strong written and oral communication
Excellent problem solving skills and ability to work independently
At least 2 years of office work experience
Knowledge of principles and practices of organization, records management, and general administration
Ability to manage multiple tasks with varying deadlines

Critical Qualities:
Demonstrated interest in international development and justice issues
Professionalism in demeanor, written and oral communication
An initiative taker and problem solver
Detail and task-oriented
Strong commitment to working in a fast-paced environment

Additional Information

Other Information:
This is a part-time remote position of 20 hours/week.
The typical working hours for this position are from 8:00-4:00 p.m. M-F with some weekly required meetings but otherwise a flexible schedule. Occasional in-person hours at the Nashville office on Vanderbilt campus may be required.
The start date for this position is June 1, 2022.
Applications will be accepted until the position is filled.
The idea candidate for this position is a graduate or undergraduate student currently attending school in Nashville, TN who is interested in the infrastructure that supports global health organizations.