Business Analyst

Accra, Ghana
Job Type
Deadline for Applications
Where to Apply

Position Description
mPharma is looking for a responsible and trustworthy professional with exceptional high work standards to join our global operations team as a Business Analyst. This person will lead our internal business analytics capabilities and will be responsible for digging deep into our operational data to develop internal reporting and dashboards that will help the team at mPharma gain better insights into company and team performance. They will also work with the mPharma management team (country and function heads) to utilize this expanded reporting to create a culture of data-driven decision making. The Analyst will also be expected to support the Operations QA team in identifying and rectifying errors in internal or external data sets, as well as developing strategies to prevent these errors moving forward.

The Analysts specific tasks will include:
Collaborating with various internal stakeholders (ex: Business Development, Implementation, Customer Success teams) to develop team-specific performance metrics and continuously reviewing their appropriateness
Designing, piloting, rolling out, and maintaining a full set of dashboards and reporting tools for each country and functional team
Ensuring mPharma’s internal and external data sets provide any data points necessary for tracking these performance metrics
Serving as a resource for team members inquiring about operational performance and acting as an “internal consultant” to these teams for any process or performance improvement initiatives
Providing support for one-off data analysis requests from mPharma senior leadership
Working with the Product and Tech teams to shape design and functionality of internal business applications

As mPharma is a dynamic, rapidly expanding organization, the Analyst will also be expected to contribute to other initiatives that are critical to mPharma’s continued success.

Our Ideal Candidate
Bachelor’s degree and 3+ years of professional experience in a project manager/business analyst-type role in either the private or public sector
Entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
“Excel Wizard” with strong analytical skills and the ability to quickly review, synthesize and analyze diverse data sets
Strong leader who can model the highest work standards and motivate their team members to maintain those standards
Energetic communicator eager to organize, share knowledge in an easily understandable way and influence internal stakeholders
Self-starter who can multitask while consistently producing high quality deliverables for a diverse set of concurrent initiatives
Experience building and managing reporting tools and dashboards to track performance metrics

Experience working for a global top tier strategy consulting firm
Experience working with Tableau (highly desired)
Experience with writing SQL queries
Experience in African healthcare sector
Master’s degree in relevant field (MBA, MPH or similar degree)

Compensation is competitive and commensurate with the candidate’s experience. Each employee receives stock options
Start date is mid-September or October 2017
This position is based at mPharma’ global HQ in Accra, Ghana

Applications will be reviewed on a rolling basis so you are encouraged you to submit your application as soon as possible.

To Apply: Send only your CV and cover letter to using the following subject line: “Business Analyst – (Your Name)” Please note that only shortlisted candidates will be contacted.

Additional Information

At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 30+ members, headquartered in Accra, Ghana, backed by mission driven users. We’ve joined hands with third party payers, drug manufacturers and healthcare providers to develop product and services that directly reduce the costs of prescription drugs for patients. In only a few months, we’ve managed to provide low-cost, high-quality medicines to tens of thousands of patients across three African countries (Ghana, Nigeria, Zambia).