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Location: This role is fully remote but must overlap with the East Africa Timezone by at least 2 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.
GD has raised over $700M since launching in 2011, delivered cash to more than 1 million people, and launched offices in 10 countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.
We’re looking for exceptional talent to grow our collaborative, diverse team. Joining GiveDirectly provides the opportunity to work alongside individuals who come from 21 different countries and speak 69 different languages. We’re actively working toward an equitable and inclusive environment for all team members, and seek candidates who will bring diverse perspectives and experiences to our organization. We recruit from organizations across all industries: our team has hailed from sectors including start-ups, government, consultancies, investment banks, and nonprofits.
Across our global offices, our culture is candid, analytical, non-hierarchical, and fast-paced. We value ability, adaptability, and willingness to learn. We offer competitive salary and benefits, as well as performance-based bonuses.
About this role
We believe technology will play a critical role in enabling the next generation of cash delivery operations: from identifying recipients without needing to knock on doors to a modern payments infrastructure that gets dollars in recipients’ hands faster and more scalably. We are seeking a data associate responsible for designing and implementing our data systems for enrolling and paying recipients.
This role is an opportunity to deepen your project management skills and gain experience writing code. You will own all technology-related aspects of new project launches: working with our operations team to define and implement program requirements, project managing the implementation across multiple stakeholders, and analyzing, structuring, and acting on program data. You are a systems thinker who is comfortable assessing tradeoffs and deriving and communicating data-driven insights. You enjoy learning about technology in a variety of business contexts. You naturally take ownership, can navigate unfamiliar settings, and enjoy both building and managing ops. You can excel at both 10,000 feet as well as in the weeds of complex problems.
Reports to: Senior Technical Program Manager
What you’ll do:
Partner with our field operations team to design and operationalize new cash delivery program launches, helping GiveDirectly to reach more people across more geographies
Build, manage, and implement the technology used to deliver those program launches, from surveys for enrolling recipients to the data model used to store data about payments in Salesforce (our central recipient data store)
Debug and resolve issues across multiple layers of our technology stack, including Salesforce and our offline survey app
Scope and manage cross-cutting systems improvements to improve efficiency, scale, and/or recipient experience with mentorship
Write code (usually Python) for automating and improving our processes
Own the end-to-end technology of cash transfer projects that build off of standard operational models
What you’ll bring:
Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
At least 2 years of professional experience (we welcome a range of skill sets and backgrounds; related fields could include finance, data analytics, project management, program management, international development, or management consulting)
Strong data skills: able to leverage tools to extract, clean, manipulate, and analyze data to make operational decisions
Deep comfort with Microsoft Excel/Google Sheets
Strong project management experience: experience in managing timelines, stakeholders, and complex deliverables
Significant interest in technology, systems design and building
Ability to collaborate inclusively with stakeholders across varied social, national, and cultural backgrounds, including communicating technical concepts to both technical and non-technical stakeholders
Bonus but not required: experience writing code
Bonus but not required: experience working with relational databases (e.g. SQL)
Bonus but not required: experience in data visualization
Bonus but not required: fluency in Arabic, Spanish, French, Swahili, Portuguese, or Kinyarwanda
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.
About the hiring process
Format: The hiring process follows the same general outline for all open roles:
First interview (30 mins)
Take home skills assignment (~2 hours)
Second interview (1 hour)*
Third interview (1 hour)*
Final interview (1 hour)
Reference checks (30 mins each)
*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.
Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview.
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to firstname.lastname@example.org.
**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**