Digital Marketing & Community Manager

London, UK
Job Type
Deadline for Applications
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Birdsong is a cult fashion brand and award-winning social enterprise. Our team believe that women have always found creative ways to make a statement with what they wear. From the berets of the black panthers in the Sixties to the quiet resolution to only wear clothes made in the UK, fashion is an important ally for change.

For independently-minded women who want their clothing to make a statement about their values, we deliver original wardrobe staples that are ethical and sustainable, made by expert women makers in the UK. From migrant seamstresses, to knitting grannies, Birdsong’s social mission is at its core. All our makers are paid living wage per hour for the work they do, and we cast friends and activists as our models.

Since launching in 2015 we’ve built up a network of 200 makers in London as well as a large following of loyal supporters. Birdsong has been featured in Vogue, Haper’s Bazaar, i-D, The Guardian, BBC News and more. We have an engaged audience of 28,000 across social media and email subscribers. We’re a committed and dynamic team of three with a responsive support network around us. We care deeply about supporting marginalised women in London, creating beautiful clothing and staying ahead of the curve.


As Digital Marketing & Community Manager, you will work directly with our CMO to drive sales and keep our community happy and engaged. You will be responsible for all social media outputs across Instagram, Facebook and Twitter. This will involve working together with our co-founder to create considered content, in-line with our core values, as well as scheduling and analysis. You will play an active community management role, interacting regularly with our committed base of followers, engaging them and responding to queries. We will look to you to research, and grow our audience and find out how best to cater to their needs.

You will work closely with our Designer to align your efforts in a timely way with product releases. You will be in regular contact with the brilliant women who make our clothes, forming respectful and sensitive relationships with them as we make social content together that showcases our ethical manufacturing. You will lead our SEO strategy and execution to ensure our brand is as visible as possible. We will look to you to analyse data and assess the effectiveness of our marketing activities in weekly reports.

Beyond this you will be expected to be hands on and get stuck in with every part of the business when required. From running pop-up shops to photoshoots and spending time with our maker groups across London. This is a varied and stimulating role and there will be plenty of opportunity for development. You will be an active face of Birdsong, representing us to the outside world. This is a permanent role starting at three days per week.

Find out more at

Additional Information

Read the full job description at


Send your application to Sarah Neville at with the subject line “[Your Name] / Digital Marketing & Community Manager Application” and:

• Tell us about yourself and why you want this role.
• Tell us about a time you were confronted with a social media crisis, and how you handled it.
• Attach your CV and/or link us to a LinkedIn profile or online portfolio.

The closing date for the role is midnight on Tuesday 30th April and interviews will be held the week commencing 13th May. Your ideal start date will be as soon as possible. We are committed to building a diverse team and strongly encourage applications from minorities and people with disabilities.