Director of Impact

Deadline for Applications
Where to Apply

Your Role:

Director of Impact will drive measurable and significant social, environmental, and economic impact in our four sectors of the local food economy, public health, educational equity, and water management. The main activities of this position include overseeing and managing all of Propeller’s programming, sector research & analysis, data collection and reporting, and systems-level policy change. This position oversees the Programs team and Data Management team.

Position Outcomes:

Oversees Programmatic Implementation:

Oversees recruitment, development, and implementation for all new and existing Propeller programs including: Annual Startup and Growth Impact Accelerators, Alumni Program, Sector Convenings (including Water Challenge Day), PitchNOLA competition series, Executive Mentor Program, Social Venture Fund, and Community Workshop Series.
Develops deep and 100% accurate understanding of all current and Alumni ventures’ businesses, business models, venture successes, Propeller strategies, sector statistics, and sector policy environment.
Top Outcomes:

Increase in the number, quality, and impact of social entrepreneurs per sector. (66% of Startup Ventures implement pilot and/or have first paying customers, and reach their social impact goals; Minimum of 70% of Growth Ventures have either received financing or earned significant revenue within the 4-month program, or within 6 months of program completion.)
95%-100% satisfaction from Ventures and all participants and stakeholders involved in programming.
Increase quality of Accelerator programming and coursework
Oversees and Drives Sector Research & Analysis:

Consistently identifies, analyzes and communicates viable entrepreneurial opportunities in sectors of interest
Conducts best practice research on how to write effective reports with clear objectives for entrepreneurs, policy, and thought leadership
Writes and disseminates sector-based reports that focus on a) reporting progress towards collective impact metrics and b) mapping market-based opportunities, challenges, and potential business models and revenue streams
Acquires staff/consultant capacity or develops a strategic partnership for the following: writing, research, and analysis for sector reports, IT infrastructure to allow for inquiries, facilitate convenings and follow-up to sustain collaborations
Oversees and Drives Advocacy/Policy Initiatives:

Enacts a clear sector-based policy/advocacy agenda and contributes (within nonprofit boundaries) to relevant policy change that results in opportunities for ventures. Drives engagement with sector policy issues and oversees collaboration with influencers in order to ensure policy change. This could mean taking the lead on relationships, negotiations, and meetings.
Develops expert knowledge of national trends and best-practice accelerator programs in each sector. Understands the market forces and policy changes influencing entrepreneurial opportunities within the sector, from small business contracting opportunities to new government funding sources.
Actively represents Propeller’s viewpoints, successes, and strategies in meetings, negotiations and panels. The Director of Impact is seen as an expert in all four sectors.
Oversees and Drives Data Collection, Impact tracking, and Analysis:

Develops and implements data tracking system to monitor all participant progress, impact, satisfaction, and utilization/allocation of resources.
Ensures 90% response rate of alumni to alumni survey and ensures 100% accuracy of alumni impact data that is included in Propeller’s metrics on a quarterly basis.
Oversees aggregation of each sector’s collective social/environmental impact and financial progress, including jobs, revenue, financing, policy changes, and social/environmental impact to measure achievement against sector goals.
(potential) Oversees the data management team and consultants to ensure a smooth Salesforce integration, development of data and workflow process maps, and accurate and complete impact data.

Oversees and guides Propeller’s Programs Team including the Director of Programs, four Sector Coordinators, and AmeriCorps VISTAs. Empowers them to achieve results.
Oversees the management of all program participants and stakeholders including Lead Mentors, Contracted Subject Experts, Pro Bono Members, and Executive Mentors.
Increases staff/consultant capacity and knowledge to advocate, convene, conduct policy research, and influence influencers
Embodies and teaches Propeller’s three cultural values of passion, vulnerability, and obsession with results.
Ensures 100% “A Players” on the programmatic team – Program Coordinators, Program Managers, Mentors, Consultants, and AmeriCorps – are empowered and achieve all scorecard results.
Fund Development:

Participation in consistent and positive stewardship of sector funders through regular communications with the development/communications team on impact, meetings with funders, execution of program deliverables, and regular expressions of appreciation to our funders.
Critical Competencies:

MBA or 3+ years of management consulting or startup experience.
Business acumen – able to quickly understand and synthesize driving forces of business sectors, startups, and established businesses.
Analytical skills – Able to structure and process qualitative or quantitative data and draw insightful conclusions.
Excellent interpersonal and communications skills.
Management experience – successful experience empowering team members to achieve results
Efficiency – Able to produce significant output with minimal wasted effort.
Honesty/integrity – Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
Organization and planning – Plans, organizes, schedules, and budgets time in an efficient, productive manner. Focuses on key priorities.
Assertiveness/Makes Decisions – Moves quickly and takes a forceful stand without being abrasive.
Follow-through on commitments – Lives up to verbal and written agreements, regardless of personal cost.
Intelligence – Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information from new business models, critical relationships, and new sectors.
Attention to detail – Does not let important details slip through the cracks or derail a project.
Persistence – Demonstrates tenacity and willingness to go the distance to get something done.
Proactivity – Acts without being told what to do. Brings new ideas to the company.
Work ethic – Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
Ego in Check/Openness to criticism and ideas – Often solicits feedback and reacts calmly to criticism or negative feedback. Admits to mistakes.
(preferred) We strive to be highly effective in serving all aspects of the New Orleans community. To do so requires expertise and deep knowledge. Preference will be given to candidates with 4+ years of personal/professional experience working with low-income or underrepresented minority (African-American, Latino American, Native American or Vietnamese American) communities.
Salary: Competitive; commensurate with experience; benefits (health, dental, vision) package

Start Date: (flexible) January 2016; full-time

Application Deadline: Dec. 31, 2015; we strongly recommend early applications and may fill the position before the deadline.

Application Directions: Please answer the following questions in a separate document:

Why are you passionate about social entrepreneurship, startups, cluster-based economic development, and business consulting?
What do you think will be your greatest strength in this role? In what way do you think you will need to grow the most to be successful in this role?
What do you find gives you the most energy in your current work? What drains your energy the most in your current work?
What are your salary requirements?
Email your answer document, resumé, and cover letter to Andrea Chen and Julia Stewart at In your cover letter, please explain how you heard about Propeller and your interest and qualifications in the position. Please write the job title and your name in the subject line of the email.