Director of Operations & Communications

Carolina for Kibera
Chapel Hill, NC
Job Type
Deadline for Applications
Where to Apply
Beth-Ann Kutchma


Carolina for Kibera, Inc. (CFK), seeks a mission-focused, analytical, creative, and highly organized operations leader to join our U.S. team. The Director we seek will work in close partnership with the Executive Director of CFK, Kenya. The primary role of the Director of Operations and Communications is to implement, manage, and oversee the operational and communication objectives of the U.S. office. The Director also guides CFK’s partnership with the University of North Carolina at Chapel Hill, to include initiating, building, and maintaining major research opportunities with faculty and staff. The Director leads and works collaboratively within a three-person fundraising team that includes a Development Officer and an Administrative Associate. The Director is responsible for the fiscal integrity and financial management of the U.S. office and will ensure maximum resource utilization. The Director reports directly to the Chair of the U.S. Board of CFK.

CFK’s U.S. office is located in Chapel Hill, North Carolina on the campus of the University of North Carolina at Chapel Hill. Applicants must be legally authorized to work in the United States.



Supports CFK-Kenya’s Executive Director in the development and implementation of the Strategic Plan, including annual travel to Kenya
Creates short and long-term strategies for resource development, organizational growth and sustainability
Manages the relationship and reporting requirements between CFK and the University of North Carolina at Chapel Hill
Proactively works to strengthen relationships and to further develop partnerships with the University of North Carolina at Chapel Hill, the Center for Disease Control, and other academic and research partners
Responsible for the U.S. budget (approximately $850,000 annually) and manages an annual audit
Leads the implementation and maintenance of U.S. office systems and protocols
Oversees the proper execution of organizational policies
Manages the planning and preparation (agenda, reports) for quarterly board meetings and monthly board Executive Committee calls, in collaboration with CFK-Kenya’s Executive Director
Ensures compliance with all requirements and reporting to maintain 501(c)3 non-profit status in the U.S.
Ensures proper accounting protocols are in place and works with an accountant to ensure fiscal responsibility; makes quarterly wires to CFK-Kenya
Works with the board Executive Committee to identify board membership needs and manages recruitment of new members as needed
Convenes two meetings per year of CFK’s Advisory Council and works to recruit new members
Supervises the Development Officer and Administrative Associate and provides annual performance evaluations in collaboration with the US board HR committee

Directs and implements all communication initiatives and annual fund campaigns
Produces an annual report, monthly e-newsletter, and other communication materials as part of the annual fund campaign
Analyses donor data to maximize annual fund giving
Develops a communications calendar in support of the annual fund campaign
Manages CFK’s social media and web presence
Develops engaging content for multi-platform marketing initiatives
Works collaboratively with CFK-Kenya staff to identify impact data for communications collateral
Oversees staff responsible for data entry and gift processing
Provides input and reviews foundation proposals created by the Development Officer
Communicates regularly with CFK-Kenya’s Executive Director to ensure progress and alignment with CFK’s strategic plan
Meets or exceeds annual fund campaign goals


Substantive and demonstrated experience leading a mission-driven organization
Substantive and demonstrated experience working directly in or overseeing communications
Strong commitment and passion for the mission, vision, and work of CFK
Demonstrated experience in fundraising and/or community and public relations
Experience using analytics and data to help inform strategy
Sound judgment in handling confidential information
Ability to excel and work in an entrepreneurial, fast-paced, diverse, and high-demand office culture
Experience developing and managing operational budgets; experience developing and managing budgets over $500,000 a plus
Experience or demonstrated interest in working with low-income populations
Excellent verbal, written, and interpersonal communication skills and demonstrated success as a results-driven and detail-oriented communicator with a high degree of integrity
Knowledge of international community development, gender and ethnicity issues, youth education, public health, and asset building
Knowledge of Salesforce or other relational databases
Knowledge of Accounting software, experience with Expensify and QuickBooks a plus
Experience with and understanding of international development organizations a plus
International travel experience; experience living or working in East Africa a major plus
Must be able to travel both in the U.S. and internationally


Bachelor’s degree required. Master’s degree preferred. Preferred degrees include communications, marketing, public relations, business administration, higher education administration, public health, social work and global studies. All degrees must be received from appropriately accredited institutions.


Compensation is dependent upon on qualifications and experience. CFK offers a competitive benefit package.


To apply, submit a cover letter and resume via this online form:

Applications are being accepted on a rolling basis. The first review will begin on December 3, 2018. Applications will be accepted until the position is filled.

Please direct any questions regarding the application process to Beth-Ann Kutchma at

Please address the following in the cover letter:

What are your greatest strengths and weaknesses and how would they factor into your effectiveness in the role of Director of Operations and Communications at CFK?
What has been your biggest operational challenge that you have encountered through your work and how did you address it?


Established in 2001, Carolina for Kibera (CFK) is a development and research organization promoting youth leadership, affordable healthcare, education, and good ethnic and gender relations in one of the world’s largest informal settlements, Kibera, Kenya. CFK facilitates community development through a globally renowned model of participatory development. CFK is a major affiliated entity of the University of North Carolina at Chapel Hill and partner with the U.S. Center for Disease Control and Prevention.

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