Executive Assistant to the Managing Director

London, UK
Job Type
Deadline for Applications
Where to Apply


Acumen is looking for a highly competent, dynamic, and curious individual to join our global Lean Data team. This is a terrific opportunity for a candidate with 3-4 years administrative experience, strong organizational skills, passion for working within a high-paced and innovative team, and an interest in making a dent on global poverty.

About Acumen

Acumen is changing the way the world tackles poverty by investing in companies, leaders and ideas. We invest patient capital in businesses whose products and services are enabling the poor to transform their lives. Founded by Jacqueline Novogratz in 2001, Acumen has invested more than $111 million in 104 companies across Africa, Latin America, South Asia and the United States. We are also developing a global community of emerging leaders with the knowledge, skills and determination to create a more inclusive world. In 2015, Acumen was named one of Fast Company’s Top 10 Most Innovative Not-for-Profit Companies.

About Lean Data

In addition to investing in companies, Acumen also works on initiatives that create wider change in the social sector. One of our leading initiatives is the development, execution and promotion of our cutting-edge social performance and customer insights data service called Lean Data. We built Lean Data to help companies more effectively listen to customers and to incorporate impact measurement and customer-centricity into business as usual. Using low-cost technology and methods, Lean Data gathers high-quality data quickly and efficiently, directly from end-customers. To date, Acumen has spread Lean Data across the whole of its own portfolio and since 2016, we began implementing Lean Data for external clients such as Omidyar Network, DFID/CDC, Injaro, SEDF, The Gates Foundation and others.

The Role

Acumen’s global Lean Data team is dynamic, multi-cultural, fun and committed and the Administrator will play two important operational roles. Firstly, as Executive Assistant to the Managing Director (MD) of Lean Data. In this role your responsibilities will broadly include supporting MD’s strategic relationship management with external stakeholders, communications and logistical support for client meetings, events and related activities. As the wider Administrator to the Lean Data team, you will support their day to day operations implementing and improving systems to enhance their effectiveness. This will include both personal effectiveness such as diary and travel management, as well as project execution including invoice processing and third party contracting.

Specific responsibilities include but are not limited to:

Scheduling and Meeting Preparation:

– Arrange and ensure seamless run of the day to day schedules of MD
– Update essential logistical information (meeting locations, dial in numbers) so that all internal and external parties have complete and accurate information
– Coordinate and communicate with senior management and team member schedules to ensure monthly management meetings, weekly check-ins and other internal meetings

Travel and Logistics:
– Manage travel logistics for team trips to regional offices, including booking flights, accommodation, and scheduling meetings during the trip
– Assist with securing a variety of visas, forecast and obtain the appropriate medical documentation, passport pages, etc.  in advance of international trips
– Support global Lean Data team in making travel and lodging arrangements when visiting London; streamlining the process

Administrative Tasks:
– Maintain presence at desk to efficiently and expediently respond to immediate needs of MD
– Prepare materials for internal and external meetings including printing and updating PPT decks, etc.
– Process all global invoices and contracts for delivery of Lean Data projects. This will require use of multiple online and survey platforms as well as direct payment to individual researchers
– Manage the day-to-day queries of hired researchers
– Process monthly expenses for all London Lean Data staff as/if requested
– Liaise with London Office Administrator to ensure smooth administrative entry for new hires
– Lead efforts to manage and maintain the wider efficacy of the global Lean Data team

Qualifications & Characteristics

Minimum requirements:
– At least 3-4 years’ experience in Executive support or equivalent administrative background
– Permanent authorization to work in the United Kingdom
– Strong project management and analytical skills; demonstrated ability to take primary responsibility for a diverse number of projects and to complete them in a timely manner with limited supervision
– Excellent written and oral communication skills
– Exemplary interpersonal skills and ability to collaborate effectively with culturally diverse staff across geographies, functions and levels of the organization
– Proven mastery of Office applications including Outlook, Word, Excel and PowerPoint

– Ability to manage multiple tasks effectively with frequent interruptions and work productively in fast paced organization
– Proven ability to confidently and effectively work across teams with senior level professionals
– Complete discretion with sensitive information, both within the company and externally
– Commitment to accuracy, attention to detail and follow-through
– Dedication to working within the non-profit sector; strong willingness to affect change with an understanding of challenges often encountered

Additional characteristics we’re looking for in all roles at Acumen:
– Commitment to and enthusiasm for the organization’s mission to change the way the world tackles poverty, and respect for our core values: generosity, accountability, humility, audacity, listening, leadership, integrity and respect
– Ability to thrive when there is ambiguity, remain cool-headed when there are curve balls, and withstand the tests of a rapidly changing environment with resilience and resolve
– A sense of humor (really)

Acumen offers a competitive compensation package commensurate with experience, including full benefits.

Candidates are encouraged to apply early, as applications will be reviewed on a rolling basis; deadline to apply is Friday, March 16, 2018. Please apply here: http://bit.ly/2HVcwvV.