US Program Manager

Organization
GiveDirectly
Location
Chicago, Illinois | Remote
Job Type
Full-time
Deadline for Applications
08/31/2022
How to Apply
https://givedirectly.hire.trakstar.com/jobs/fk02plf?cjb_hash=O_XgrQ49&apply_now=true
Where to Apply
https://givedirectly.hire.trakstar.com/jobs/fk02plf?cjb_hash=O_XgrQ49&apply_now=true
Tags
Full-timeRemote

Location: Chicago, IL / Cook County (USA). We are unable to sponsor or take over sponsorship of employment visas in the U.S. at this time.

About GiveDirectly

GD has raised over $700M since launching in 2011, delivered cash to more than 1 million people, and launched offices in 10 countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

We’re looking for exceptional talent to grow our collaborative, diverse team. Joining GiveDirectly provides the opportunity to work alongside individuals who come from 21 different countries and speak 69 different languages. We’re actively working toward an equitable and inclusive environment for all team members, and seek candidates who will bring diverse perspectives and experiences to our organization. We recruit from organizations across all industries: our team has hailed from sectors including start-ups, government, consultancies, investment banks, and nonprofits.

Across our global offices, our culture is candid, analytical, non-hierarchical, and fast-paced. We value ability, adaptability, and willingness to learn. We offer competitive salary and benefits, as well as performance-based bonuses.

About this role

Since 2017, GiveDirectly has provided cash relief to low-income Americans affected by disasters. Between 2020 and 2021, we distributed $200M to 200,000 households in response to the COVID-19 crisis – 100% remotely. In 2021, GiveDirectly launched a permanent U.S. team to implement cash programs in disaster response and guaranteed income. As part of this effort, we launched the largest guaranteed income program focused on Black women in the U.S., and the largest in the South.

This Program Manager role will play a critical role in supporting GiveDirectly’s guaranteed income work in the Chicago area and will lead implementation of large-scale cash programs benefiting thousands of low-income households.

This is a project-based position, which means it is contingent upon funding. This position will have a fixed term of at least 12 months, with the possibility of extending contingent on funding.

Reports to: U.S. Country Director

What you’ll do:

Program Management

Lead end-to-end program management and implementation for Chicago area cash programs, including management of additional project staff (full and temporary), and coordination with partners and community-based stakeholders.
You will manage a Chicago-based Community Engagement Associate and lead recruitment for and support management of part-time and contract staff as needed.
Support with dynamically identifying operational vulnerabilities (e.g. fraud, brand risk, etc.) and creating solutions to de-risk
Coordinate with internal stakeholders to ensure successful and timely operational execution
Define and track operational and efficiency metrics and report out to the US team

Partnership Management

Support vendor and partner management to ensure effective program delivery
Establish and maintain high quality relationships with donors and operational partners

What you’ll bring:

3+ years of work experience in a role that required problem solving and project management
Exceptional communication, organizational, and analytical skills
Ability to logic through complex operational questions & propose solutions to inform programming decisions
Ability to manage end-to-end operations while simultaneously building more robust, efficient systems
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
Proficiency in Excel
Strong alignment with GD values (see below)
Additional language proficiency strongly preferred
Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.

We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.

The United States base salary for this role is $81,400

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

About the hiring process

Format: The hiring process follows the same general outline for all open roles:

First interview (30 mins)
Take home skills assignment (~2 hours)
Second interview (1 hour)*
Third interview (1 hour)*
Final interview (1 hour)
Reference checks (30 mins each)

*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.

Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!

We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org.

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**