Head of Custom Experiences
- Deadline for Applications
- Where to Apply
Charitybuzz raises funds for non-profits around the globe through online auctions with the world\’s most recognizable celebrities and brands. Featuring access to acclaimed actors and musicians, business and political leaders, sports stars, luxury travel, couture fashion, rare memorabilia and more. Charitybuzz brings its online community of bidders exclusive opportunities to live their dreams and make a difference. Since launching, Charitybuzz has raised more than $165 million for charity.
• Founded in 2005
• Total Staff: 30
• UK Trade & Investment (UKTI) Great Tech Award recipient
• Has raised more than $165 million for charity since launching
• Acquired by tech mogul Todd Wagner in October 2015
ABOUT CUSTOM EXPERIENCES AT CHARITYBUZZ:
In addition to the core auction business, Charitybuzz offers a premium, bespoke experience service via the Custom Experience/Dream Big program. Leveraging their extensive rolodex of relationships, Charitybuzz works offline and behind-the-scenes to procure experiences which fulfill their customer’s dream requests.
For example, for fans of theatre, we\’ll set them up with a backstage experience with the cast of Hamilton.
ABOUT THE ROLE: HEAD OF CUSTOM EXPERIENCE
Charitybuzz is searching for a talented and creative business leader to develop the growth strategy and manage the execution for the Dream Big program. The ideal candidate must have a successful track record developing and implementing a strategic business plan focused on maximizing new revenue channels.
YOUR KEY RESPONSIBILITIES WILL BE:
STRATEGY: Developing strategy and implementing company-wide processes to efficiently grow and lead the Dream Big program.
REVENUE: Creating a growth plan to achieve aggressive sales goals.
SALES MANAGEMENT: Managing the full sales cycle, including qualifying requests, negotiating pricing, and ensuring each experience is executed flawlessly.
PARTNERSHIPS: Identifying, pitching, and closing deals with luxury brands to drive customer acquisition.
MARKETING: Driving marketing efforts to increase awareness and flow of qualified requests for our Custom Experiences.
CUSTOMER SERVICE: Creating and implementing a VIP program at Charitybuzz aimed at delivering an over-the-top experience for our top customers.
LEADERSHIP: This role requires a candidate who flourishes in a leadership position. You will approach the role with an entrepreneurial spirit and will be expected to manage the entire Dream Big business unit autonomously.
WHO YOU ARE…
Entrepreneurial. You’re industrious and can do a lot with a little. You leverage opportunities. You demonstrate initiative at all stages of the partnership cycle – from maintaining existing relationships to identifying new prospects and managing deliveries.
Strategically Opportunistic. You leverage opportunities. Your ideas shoot off like rocket fire and you can imagine possibilities left and right. And yet you always have a vision for where you’re headed and only pursue ideas and opportunities that help support that strategic direction.
An Effective Communicator. You have excellent oral and written communication skills. You can craft high-quality proposals and presentations, explain complex concepts in a digestible and humble manner, and have that rare mix of intellect and intuition.
Mission-aligned. You are deeply passionate about our mission. Impact comes first and you are relationship-oriented before profit-oriented.
Articulate & Sharp. You have a reputation for being particularly well-spoken, well-informed, and well-prepared for every encounter.
WHAT YOU’LL NEED…
Professional Experience. 5-10 years of increasing responsibility in leading and achieving sales goals, growing a small business, business development, marketing, or other relevant experience
Pipeline Management. You are already well-versed in how to track leads using a CRM software.
Team Management. Experience managing with a track record of attracting, developing and motivating a team of professionals from diverse backgrounds.
WHAT HAPPENS IF YOU’RE SELECTED?
You’ll be invited to join our growing team in New York, NY. You’ll receive a competitive salary plus excellent benefits for full-time employees, including full health, dental and vision insurance, retirement savings accounts with a generous match which is fully vested immediately and ample paid time off and holidays.
Please complete your application to the role of Head of Custom Experiences at Charitybuzz through this link – http://bit.ly/1XVvAf8. Applications are being reviewed on a rolling basis, so we encourage you to submit yours soon, as early applications are being prioritized.
If you are chosen as a potential candidate, you will first be interviewed by ReWork and then by the Trilogy team. The final step in the hiring process will be to arrange personal reference calls to confirm details of your work history and performance.
If you have any questions about the role, please feel free to email us at email@example.com. We look forward to reading your application!