HIV/AIDS Quality Improvement Specialist

Global Health Corps
New York, NY
Job Type
Deadline for Applications
Where to Apply


The HIV/AIDS Quality Improvement Specialist with the New York City Department of Health and Mental Hygiene (NYC DOHMH) will support the Clinical Operations and Provider Communications (COPC) Program within the Bureau of HIV/AIDS Prevention and Control (BHIV), which seeks to improve the clinical quality of care delivered to people living with HIV/AIDS (PLWH) by interfacing directly with the healthcare delivery system. Through the administration of a survey tool aimed at assessing clinical capacity, review of surveillance lab data, site visits, and collaboration with other regulatory agencies such as the New York State Department of Health (NYS DOH), we seek to develop a deeper understanding of clinic- or facility-level factors that impact viral load suppression among PLWH, and how to address these factors to improve treatment outcomes. In conjunction with other partners, the goal is to improve HIV viral load suppression rates by disseminating best practices and providing clinics with technical assistance. We are seeking a motivated fellow who can work with this team to assist in the capacity assessment and provision of technical assistance to address barriers to care and improve treatment outcomes.

Eligible Citizenship: USA
Position Code: US15-Nat
Job Function: Monitoring and Evaluation / Quality Improvement, Program / Project Management
Issue Area: Health System Strengthening, HIV / AIDS


Work within the COPC program to assess the quality of care provided at HIV clinics across New York City, utilizing a variety of measurement tools, such as but not limited to: surveillance and clinical quality databases, NYC/NYS HIV Clinic Survey results, and site visits
Assist in analyzing data, preparing written reports, and delivering oral presentations
Utilize clinic assessment data to identify and distribute guidance on best practices, and to promote or develop potential clinic-level interventions that can improve patient outcomes
Collaborate with internal and external partners to provide maximal support to clinics
Investigate successes or challenges of programs identified through the assessment work, and meet with stakeholders to share data
Develop a communication strategy to widely-disseminate clinical assessment work
Participate in collaboratives and fora that bring together clinical and non-clinical partners to discuss quality improvement strategies and healthcare reform activities (e.g. Delivery System Reform Incentive Payment Program, NYLinks)
Additional projects will be available based on skills and interests

Skills & Experience

Items indicated with an asterisk (*) are required

Bachelor’s degree*
Familiarity with public health program development and project management concepts*
Familiarity with quantitative or qualitative data methods*
Excellent written and oral communication skills*
Demonstrated competency in Microsoft Office (including Word, Excel, PowerPoint)*
Experience working in health programs related to HIV, STIs, or other sexual health conditions
Experience working in healthcare settings, such as medical clinics and HIV testing centers
Ability to develop communications materials for clinical and non-clinical audiences, such as letters to clinical providers and webinars on best practices
Ability to analyze data using a common statistical software package, such as SAS, R, SPSS, or STATA
Interest in quality improvement and quality management
Interest in providing technical assistance to providers of clinical and supportive services for People Living with HIV (PLWH)
Interest in working with underserved populations (e.g. LGBTQ, ethnic minorities)
Intellectual curiosity, interest in creative problem solving, and comfort with highly complex systems

Additional Information

Go to the following link to learn how to apply for the fellowship: