HR & Training Manager

Kampala or Kigali
Job Type
Deadline for Applications
Where to Apply

The Position:

Jibu is looking for an experienced professional with demonstrated ability to provide leadership, training and support in human resources and administrative support services to managers and associates in a fast-paced, growing business in a developing market.

This position requires:

–       An energetic self-starter with the experience and insight to be proactive and work independently
–       Excellent written, verbal and interpersonal communication skills
–       Problem-solving skills
–       Flexibility and creativity
–       The ability to effectively juggle multiple priorities while meeting needs and deadlines
–       An understanding and interest in contributing to positive social impact through business

Essential Duties and Responsibilities:

1.      Recruiting for open positions within the company at the global level, and coordinating and facilitating recruitment for open positions at the country level
2.      Developing position criteria, creating and / or keeping existing job descriptions up to date
3.      Conducting and coordinating interviews, internal feedback and reference checks
4.      Onboarding of all new employees, to include continuously updating and improving documentation and processes
5.      Taking charge of Jibu’s intern and fellowship program – from sourcing and selecting candidates, to development of key performance indicators (KPIs), to assisting with their relocation and settlement in-country as needed
6.      Leading the analysis, evaluation and planning efforts required to determine the on-going staffing and training needed to effectively meet the demands of a growing company within the means / budget of a social enterprise.
7.      Participating in and taking the lead and / or assisting as necessary with training and human resources needs in new markets as a member of the Jibu expansion / development team
8.      Providing expertise, direction and best practices in organizational development, team building and continuous reinforcement of Jibu culture and values
9.      Assessing and addressing business and  leadership development needs and working with management on succession planning
10.     Providing mediation and facilitating conflict resolution as needed
11.     Designing and implementing an electronic Learning Management System (LMS) to standardize training material and processes across markets
12.     Assessing and anticipating training and re-training needs
13.     Providing or working with Trainer or training resources to provide training in various areas of need for the business
14.     Developing work performance, training impact and employee engagement measures and working with team members to implement and develop action plans
15.     Evaluating effectiveness of procedures, processes and systems in the human resources and training arenas, working with management to continue to adapt approach, delivery, materials, etc. as required
16.     Creating new, as well as refreshing existing, channels and modes of internal communication and training delivery based on external data and internal best practices
17.     Ensuring employee records are compliant and up-to-date
18.     Collecting employment data and producing HR reports for distribution in-country and enterprise-wide as needed
19.     Collaborating with and assisting team members and management with additional duties and responsibilities as required

•       4+ years’ experience in training and related areas of responsibility in an emerging market context, preferably in sub-Saharan Africa
•       Experience working with a for-profit business
•       Cultural knowledge and experience working or living in East Africa
•       A team player with a sense of adventure wanting to make a difference
•       Personality profile: practical, persistent, likeable, resourceful, organizer, likes challenges
•       Full mastery of Microsoft Office and experience with more complex software
•       Fluent in English, familiarity with local dialects a plus


The successful candidate will earn a competitive salary commensurate with their experience.

To apply:

Send CV or resume to

Additional Information

Jibu is a social enterprise pioneering a powerful new model that provides opportunities for entrepreneurs in underserved, emerging market communities to own businesses that ensure access to basic human necessities, with water as an anchor product. Jibu has scaled a network of locally owned, financially independent and self-sustaining franchises that provide safe drinking water to their communities while offering life-changing training and employment. Driven by a belief in the power of eye-to-eye partnership to unleash latent entrepreneurial talent, Jibu is transforming the challenge of addressing basic human needs into an expansive opportunity that allows thousands of entrepreneurs to build lasting solutions, one neighborhood at a time. The company’s ultimate vision is to train, finance, and grow a network of co-invested business owners who will revolutionize the way critical resources participate in emerging markets. For additional information, please visit: