Kiva Internship

San Francisco, CA
Job Type
Deadline for Applications
Where to Apply

Kiva ( is the world\’s first and largest online micro-finance lending platform with a mission to connect people through lending to alleviate poverty. We work at the intersection of technology, business and impact. To date, Kiva has facilitated over $800 million in loans to more than 1.9 million borrowers…and we\’re just getting started.

Kiva, headquartered in San Francisco combines the culture and approach of an Internet start-up with an intense focus on serving the borrower-to-lender connection our platform helps facilitate. Kiva is poised to take its initial success to a whole new level — targeting $1 billion in loans by 2017 and expanding into new areas (e.g. student loans, water, mobile, etc.).

Since its founding, volunteerism has been an integral part of Kiva\’s foundation and success. Kiva Interns contribute their passion, drive, ideas and expertise to expanding our reach and impact while taking on immediate and significant responsibilities within their teams. In addition to learning on the job, you\’ll partake in a variety of educational, social, and professional development workshops and events that will accelerate your professional growth while learning about Kiva and the non-profit, technology, and microfinance sectors.

Kiva Internships are part-time, unpaid positions that take place in our headquarters in San Francisco, CA.

Kiva is currently hiring for our January 11th, 2017 – July 21st, 2017 Internship Class

Placement Process:
With two classes each year, Kiva hires over thirty part-time interns to be placed within most departments of the organization. While hiring for internship roles, we evaluate your application and interests to match you to a position that will leverage your talents while providing you with an opportunity to develop and grow.

Although Kiva Interns range in age and experience, a common theme among our participants is a \”can do\” attitude as well as a desire and willingness to dive in and get their hands dirty.

Through the application and interview process it is our role to align you, your skills, and desires with Kiva needs. For more information regarding Kiva\’s application and placement process, including important dates, please visit the Kiva Internship page.

What you\’ll potentially do:
All Kiva Interns take on substantial responsibility within their departments while contributing to their teams. Interns work directly with varying levels of Kiva\’s management, providing exposure and chances to contribute to projects that help determine Kiva\’s future. Here is a snapshot of some of the roles and responsibilities previous interns have been involved with during their time at Kiva:

Community Engagement and Support – As Kiva\’s voice to our lender community of 2+ million users, working with Kiva\’s Community Support Team you\’ll become an expert on the Kiva platform and operations. Using your knowledge to support Kiva\’s passionate lenders, you\’ll gain invaluable customer service, user experience, Salesforce, and community engagement skills, while helping lenders get excited about Kiva\’s mission.

Volunteer Program Management – Kiva\’s greatest asset is its people, and a large percentage of Kiva\’s people are volunteers working around the globe and in our offices on Kiva\’s behalf. As you can guess, managing over 500 volunteers among three programs takes a ton of work! Working with one of Kiva\’s volunteer programs, you\’ll play a critical role in recruiting, onboarding, appreciating, monitoring, and evaluating Kiva\’s volunteers.

People and Culture – Kiva\’s People Team keeps the ship moving. From ensuring our people (interns, fellows and employees) have the tools to be successful, to planning the next Kiva picnic or party, you\’ll get an inside look into the people operations and complexity of running an international technology non-profit while ensuring Kiva\’s culture and environment remain welcoming, encouraging, and fun.

Marketing and Communications – Kiva\’s M&C Team is responsible for engaging the public through the promotion of Kiva. Whether generating excitement through articles, blogs, and promotions, or producing video and photos for Kiva\’s website, you\’ll play a critical role on this team testing and optimizing Kiva\’s outbound communications.

Public Relations – Have you ever wondered what it takes to get an article published in the New York Times or Huffington Post? Working with Kiva\’s PR Team, you\’ll be tasked with just that: Bringing Kiva to the public\’s awareness. From conducting interviews with media sources, to tracking and reporting pick-up, writing stories, developing fact sheets and writing op-eds, press releases, and pitches to introduce Kiva to potential new lenders and news outlets, you will gain insight into the all aspects of Public Relations.

Development and Fundraising- The Development Team interns will be set up with the tools to grow Kiva’s donor base, as well as research and prospect corporate partnerships and foundation grants. Learning the in’s and outs of formulating pitch decks, managing grant proposals and report content, you’ll play an active role in creating lasting partnerships that have an high impact on the growth of Kiva.

Kiva US – US is an innovative Kiva program aimed at testing ways that Kiva can make its existing model more direct in order to expand access to lower cost capital for borrowers in the United States. As an Intern with the US Team, you\’ll experience first hand what it takes to develop and operate an online microlending platform while supporting borrowers through their loan application and fundraising processes.

Partner Operations – Kiva works with over 300 Field Partners in over 80 countries around the world. In order to manage and communicate with all of them, we\’ve built a variety of internal systems that require constant monitoring. Working with Kiva\’s Partner Support Team, you may communicate with an NGO in El Salvador about loan repayments, diagnose a loan issue from Uganda, and analyze interest rates in Kyrgyzstan…all in the one day. (Spanish proficiency required)

Microfinance Partnerships – With over 300 partner organizations around the world, Kiva\’s microfinance portfolio is robust. To ensure we continue making good decisions about where we distribute Kiva\’s capital, we need financial analysts, market researchers, and microfinance professionals to join our ranks. As an intern on our Partnerships team, you\’ll evaluate the financial and operational sustainability of potential partners, while examining the ROI of future investments.

– Professional development workshops
– Casual, dog-friendly office
– Access to Kiva’s network of Kiva Internship Alumni
– Free snacks, drinks, and donuts
– Optional participation in Kiva social activities, including:
– Athletic club teams
– Movie and game nights
– Happy hours
– References gladly given for successful participants
– Modest transportation stipend of about $600 total, throughout the duration of the internship (disbursed on a monthly basis), to help offset costs associated with traveling to/from the office

The weekly time commitment for a Kiva Internship is a minimum of 3 days per week, from January 11th, 2017 – July 21st, 2017. Please make sure you have the availability to commit three days per week for the entire internship period before submitting an application.

An internship at Kiva is a great opportunity to learn more about Kiva\’s model. The required skill set is dependent on the department that submits the internship request. Overall, we target applicants who: 1) can commit to the minimum time frame, 2) are flexible by nature, 3) are open to all types of projects, 4) are comfortable with administrative responsibility, and 5) are looking to make a significant contribution in their time with Kiva. The majority of projects that come up are centered around providing support to the Program Managers, whether it be for the Kiva Fellows Program, Content Management team, Customer Service team, or in the areas of Product Management, Development, or Engineering.

Additional Information

To Apply

Have your resume and cover letter ready. Your cover letter should address the following:

Why you want to be a part of Kiva?

How a Kiva internship fits into your professional goals and objectives?

What specific skills you would like to gain?

Due to the competitive nature of Kiva’s Internship Program, we highly recommend that you submit your application as soon as possible.

For more information including important dates and applying please visit this page: