Kiva Loan Review Team Leader (Remote, Volunteer)

Any, but must be able to accommodate evening conference calls in Pacific time zone
Job Type
Remote, Part-time, Volunteer
Deadline for Applications
Where to Apply

Position: Volunteer, Review and Translation Program

Location: Any, but must be able to accommodate evening conference calls in Pacific time zone

Term: 13 months, including training

Start Date: August 2017

Have you ever wondered how Kiva manages to post so many loans on Behind the scenes, our dedicated worldwide teams of editing and translation volunteers review loan descriptions that come in from the field and prepare them for posting. With Kiva’s success, these teams have been growing. To keep them working smoothly, we are looking for several highly committed volunteers to lead teams of up to 35 members.

If you would like to use your professional skills to help create social impact, then this is the right opportunity for you. It is ideal for someone who would love to volunteer with the dynamic, creative organization that invented web-based person-to-person microfinance, and who wants to do all this from the comfort of their home office, kitchen table, or neighborhood internet cafe.

What do Team Leaders do?
Harness the skills of Kiva’s dedicated volunteers through an innovative crowdsourcing model
-Provide motivation and leadership to team members to keep loans flowing from the field to the Kiva website
-Support a diverse and multicultural community of volunteers located across the globe

Foster connection between the volunteer community and Kiva headquarters

Act as a first line of support for our editors and translators to keep Kiva’s processes efficient and sustainable
-Craft customized updates and develop creative approaches to strengthen team engagement
-Maintain regular email contact with team members to field basic questions, provide guidance, and solve problems
-Promote the use of Kiva’s loan review resources and escalate policy and technical questions to Kiva staff
-Monitor team productivity

Help shape the future of the volunteer loan review program at Kiva
-Exchange ideas and perspectives with other team leaders and Kiva staff in regularly scheduled conference calls
-Help develop, document, and share best practices for team leaders

Successful candidates will have these essential skills and qualities:
-Native-level English fluency
-Can commit four to six hours a week for 13 months
-Is a strong communicator and supremely organized
-Can forge effective working relationships with colleagues they\’ve never met
-Enjoys working collaboratively in a team environment
-Enjoys establishing and reaching targets, both for themselves and for their team
-Has mature judgement and can work with little supervision
-Is comfortable with internet, email, and basic office applications and software, such as word processing and spreadsheets

With experience/skills in at least one of the following:
-Managing volunteers
-Working with or managing geographically distributed teams
-Spanish, Russian, French, or Portuguese translation (not required, but a plus)

How to apply
-Applicants will be asked to fill out an application at and may later be invited to take a test.
-Please contact with any questions about the role or the application.
-You must be at least 18 years of age to apply.

Additional Information

A Little Bit About Us

Kiva’s Review and Translation Program relies on nearly 400 volunteers to edit, translate, and thoroughly review loan profiles that our Field Partners have posted to the Kiva website. Each profile provides a brief overview of the borrower’s background and their loan use. This personal component is what helps to connect Kiva borrowers with Kiva lenders.

Who We’re Looking For

To keep our volunteer teams working smoothly, we are looking for highly committed volunteers to lead teams of up to 35 members. This remote volunteer opportunity is ideal for someone who would like to use their professional skills to help create social impact through Kiva. We are looking for strong communicators who speak English at a native level to head teams working in English, Spanish, Russian, French, and Portuguese. Applicants do not need to speak a second language to qualify.