Learning & Development Specialist

Wikimedia Foundation
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The Learning and Development (L & D) team ensures that our people are equipped with the mindsets and skills required to engage with the complex challenges before us through leadership development and staff training, fostering a culture of healthy performance where we support and challenge each other in pursuit of our mission.

The Learning and Development Specialist will be instrumental in our organization’s future success. The Specialist will partner closely with L & D leadership to support the evolution of the Wikimedia Foundation’s learning & development programs, including the design, implementation, and rollout of the Wikimedia Foundation’s online learning programming.


Select, implement, configure, administer, and deploy a learning management system for the Wikimedia Foundation.
Develop content partnerships with training content providers that align with the Wikimedia Foundation goals and values
Create custom training content as needed in line with organizational values and leadership philosophy across the employee experience, including: New manager trainings, onboarding & orientation content,
Deliver trainings in a variety of formats, as needed
Develop and track success metrics for learning
Contribute to building the L & D function, including evolving our programs, metrics, and tooling in line with the business needs of the organization
The above job duties are not exhaustive. You will have the opportunity to shape the future of the role.

Bachelor’s + 2 years Learning & Development experience, Master’s, or equivalent work experience, ideally for an international organization.
Ability to work in an open, transparent, and collaborative environment, while respecting HR confidentiality
Creative thinker with the ability to take ideas into implementation
Demonstrated experience with learning management systems, processes, and approaches
Deep experience delivering engaging, interactive, and impactful in-person and virtual trainings and workshops to a wide variety of audiences (international audiences, varying skill levels, varying professional experience levels)
Familiarity with Diversity & Inclusion best practices
Experience creating engaging custom training content suitable for a global workforce
Strong facilitation experience with large and small groups in in-person and online settings
Experience with learning and training metrics and evaluation
Strong collaboration skills and ability to work on a distributed team
Ability to listen with true curiosity to understand others’ perspectives, and communicate your own perspective clearly and non-judgmentally
Passion for learning and supporting people’s growth
Balance of detail-orientation (logistics and implementation work) and ability to see the bigger picture and contribute to team goals and quarterly plans
Ability to laugh at yourself

This will set you apart
Experience working on a remote team
Leadership development experience
Experience with employee engagement
Coaching experience
Working knowledge of adult development and deliberately developmental organizations

The Wikimedia Foundation is…

…the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

The Wikimedia Foundation is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.

U.S. Benefits & Perks*

Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
The 401(k) retirement plan offers matched contributions at 4% of annual salary
Flexible and generous time off – vacation, sick and volunteer days, plus 19 paid holidays – including the last week of the year.
Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
For those emergency moments – long and short term disability, life insurance (2x salary) and an employee assistance program
Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
Telecommuting and flexible work schedules available
Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
Great colleagues – diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Eligible non-US benefits are specific to location and dependent on employer of record