Learning Product Specialist

Organization
MIT Solve
Location
Cambridge, Massachusetts
Job Type
Full-time Temporary
Deadline for Applications
05/07/2021
How to Apply
MIT Careers posting
Where to Apply
https://careers.peopleclick.com/careerscp/client_mit/external/jobDetails/jobDetail.html?jobPostId=19740&localeCode=en-us
Tags
Full-time

Position Overview:
The learning product specialist leads the design and development of an open-source, wiki-based, digital learning platform for essential medical and surgical skills. This role is responsible for managing the efforts of external partners such as web developers, content providers, medical experts, and educational experts. The learning product specialist will create standards for learning content, develop comprehensive user guides, and coordinate with external partners to continually improve the platform. The learning platform specialist role is funded by the Intuitive Foundation and is part of the Global Surgical Training Challenge. This role is a one year position with potential for renewal depending on funding.Principal Duties and Responsibilities:
Manage the overall design and development of a digital learning platform which will host skills-based and knowledge-based learning content focused on essential medical and surgical skills.
Design, manage, and refine processes for continual testing and improvement of the digital learning platform.
Determine appropriate involvement of key stakeholders such as: grantees, mentors, partners, judges, experts, and others.
Provide technical support to platform users such as troubleshooting, creating and accessing user accounts, creating standards for content permissions, developing “how to” content and documentation, and updating frequently asked questions.
Manage user-created content on “knowledge pages” that will supplement training modules created content providers.
Collaborate with potential partners to adapt existing learning resources and knowledge pages for the digital learning platform.
Create branding assets, guidelines, and style guides to ensure consistent and appropriate branding on the platform.

Additional Duties and Responsibilities:
Provide direction and oversight of the external web development team, including the management of an ongoing “punch list” of desired changes to the platform.
Liaise with grantees from the Global Surgical Training Challenge to accommodate and adapt their skills-based surgical training modules on the platform.
Liaise with students from a related EMT training class to accommodate their skills- and knowledge-based training modules on the platform.
Coordinate with Global Surgical Training Challenge partners–MIT Solve, Nesta Challenges, Intuitive Foundation, and Royal College of Surgeons in Ireland–to prompt and capture user feedback to inform additional modifications to the platform.
Provide technical support to platform users such as troubleshooting, creating and accessing user accounts, managing private/public content permissions, developing “how to” content and documentation, and updating frequently asked questions.
Collaborate with potential partners to adapt existing learning resources and knowledge pages for the platform.
Create branding assets, guidelines, and style guides to ensure consistent and appropriate branding on the platform.
Integrate the “toolboxes” of knowledge and best practices for surgical training teams onto the platform.
Assist with Solve’s Strategic & Partner Programs work on an ad hoc basis
Other duties as needed or required .

Supervision Received:
This position reports to the Lead for the Global Surgical Training Challenge, and will also work closely with Dr. Catherine Mohr, President of the Intuitive Foundation. This position requires working knowledge of online learning, education technology, learning best practices, and web development. A successful candidate will have existing knowledge and experience developing content for learning management systems.