Manager, Member Engagement

Global Impact Investing Network
New York City
Job Type
Deadline for Applications
How to Apply
TO APPLY: Email cover letter and CV to Human Resources at State “Manager, Member Engagement_ First Name Last Name” in the subject line of your email. Please indicate where you saw the job posting in your cover letter. No phone calls please. Only qualified candidates will be contacted. The GIIN is an Equal Opportunity Employer
Where to Apply,-member-engagement/

The GIIN has worked to support the scale and sophistication of the impact investing industry by building a vibrant community of impact investors and equipping them to deploy capital at scale and with integrity. The GIIN’s membership, now comprised of over 475 organizations, continues to grow in both scale and breadth, with strategic growth opportunities in multiple geographies.

The Member Engagement team provides services and programming to this burgeoning community. The wide range of engagement opportunities are designed to support peer exchange and learning amongst members.

The Member Engagement team is seeking a Membership Manager to help drive the active engagement and growth of the GIIN’s membership community.

The Membership Manager will report to the Director of Membership Growth & Global Operations.


Relationship management
Manage and deepen relationships with existing GIIN members
Manage the active development of a pipeline of prospects and new relationships with key stakeholders
Lead the tracking and analysis of engagement with GIIN members, and develop and execute plans to help retain and recruit members Membership programming and events
Develop and execute membership programming and other activities which complement and are additive to existing membership offerings
Support other operational and logistical elements of in-person and virtual events Operations and administration
Help manage the operations and administration of the Membership program
Coordinate cross-team knowledge sharing and data management, and help ensure effective member engagement
Professionalism in managing important internal and external stakeholder relationships.
Strong project management skills, with proven ability to develop and execute against a workplan to deliver high-quality and timely outputs (e.g., events and meetings, reports, and other activities for members)
Demonstrated event planning and execution skills, including experience with event logistics, developing event content, and working with speakers.
Outstanding written and verbal communication skills, with ability to adapt approach and tone based on the audience and context.
Detail-oriented, with high standards of performance
Ability to manage multiple ongoing projects and relationships at once and deliver on deadlines.
Team-orientation, with strong interpersonal skills and a proactive approach to problem-solving
Ability to work both collaboratively and independently while effectively prioritizing assignments and meeting deadlines.
Knowledge of impact investing, sustainable finance, or ESG
Proficiency with Microsoft Office applications; experience with Salesforce
Personable, engaging presence, with diplomacy, tact, and good humor
Aligned in thought and action with GIIN’s values:
Commitment to equity and justice. Successful candidates will be aware that race, income, age, immigration status, sexual orientation, gender and gender expression, and other identities can play, and have historically played, a role in equity disparities, including within organizations. Successful candidates will be committed to continuous learning about diversity, equity, and inclusion and how to manifest these principles in the workplace.
Qualifications and experience:

Five+ years of relevant work experience
Experience engaging a in community management
Experience in/with the financial sector is desirable
Bachelor’s degree required (business / finance or related degree a plus)

Additional Information

LOCATION: This position will be based in our New York City office with significant remote work flexibility offered through the GIIN’s hybrid in-person/remote work model. Candidates must possess valid authorization to work in the United States that does not require employment visa sponsorship.

COMPENSATION: The GIIN is committed to pay equity. The salary range for this role is between $62,000-$72,000, with exact salary depending on experience, with an excellent benefits package. We aim to offer competitive salaries and benefits and are committed to equity, trust, and transparency in compensation. Basing compensation on someone’s willingness and ability to negotiate or on their prior salary leads to wide inequities and bias in how people are paid, particularly for groups experiencing historical oppression. Therefore, we do not ask for prior pay history from our candidates and our offer-making process is negotiation-free for salaries and benefits. We determine the best possible salary offer based on relevant experience and extent to which candidates demonstrate the competencies for the role during the entire hiring process. The GIIN also uses our annual performance evaluation process at the end of each year to determine raises and promotions.