Manager of People Operations

Wikimedia Foundation
Job Type
Contract, Temporary
Deadline for Applications
How to Apply
Where to Apply

(This is a Parental Leave Backfill for 6 – 12 months)


The Wikimedia Foundation is a people first organization, and the People Operations team within their Talent & Culture department is at the forefront of supporting their staff throughout the employee lifecycle. They are searching for a People Operations Manager to provide HR expertise in US compliance and benefits during a new parent leave and potentially beyond for a period of 6 to 12 months. This role will manage the members of People Ops team in the US and provide expertise on US-based employment regulations, HR policies, US benefits regulations, and HR compliance across different states where their employees are based. In addition to a deep understanding of HR, this individual will incorporate their people-first philosophy and organizational values to serve foundation staff.

This fully remote role can be based anywhere in the USA and has flexible hours completing all operational tasks.


In the absence of the current manager, lead and manage the team supporting the employee life-cycle processes in the US such as onboarding, off-boarding, benefits, and wellbeing programs, while maintaining vendor relationships
Oversee and ensure compliance with all Federal and State laws and queries for US employees. Work closely with the payroll, legal and finance teams to monitor compliance and address employee questions.
Manage hire to retire employee life-cycle processes for the People Ops team, working closely with Payroll and Legal
Execute and contribute to the development and iteration of their organizational policies and practices
Ensure timely updating of data on the HRIS (Namely). Provide inputs to optimize processes on the HRIS (Namely) and work on the implementation of approved processes.
Oversee the benefits program for US employees including working closely with with Senior People Operations Specialist, managing vendors relationships, and internal partnerships
Work with the broader People Operations team on various projects to create harmonized processes and programs for a global impact
Partner cross-functionally with other department functions such as Recruiting, People Experience, and Diversity, Equity, and Inclusion (DEI) on different initiatives
Skills & Experience:

8+ years of progressive operations experience in human resources including managing a distributed team with scope across the US states
Must demonstrate solid knowledge of benefits programs and compliance with employment practices across multiple states in the USA, particularly in California
BA/BS or equivalent degree
Proven track record to partner cross-functionally and build consensus within a team
Experience managing operations at scale and within SLAs while handling confidential/sensitive information with grace and care
Demonstrated ability to work independently and as part of a team, including being adaptable to work with a variety of personalities and nationalities
Able to work in an open and collaborative environment, while respecting human resources confidentiality
Nice to have:

Experience in a non-profit environment
Ability to work remotely and in a flexible manner across different US time zones and with a globally distributed organization
Familiarity with Namely HRIS, payroll, and benefits
Sense of humor is always valued!
About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Their vision is a world in which every single human can freely share in the sum of all knowledge. They believe that everyone has the potential to contribute something to their shared knowledge, and that everyone should be able to access that knowledge freely. They host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. They receive donations from millions of individuals around the world, with an average donation of about $15. They also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. They encourage people with a diverse range of backgrounds to apply. They do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact them at or (415) 839-6885.