Managing Director, Social Investment

Social Finance Inc.
Boston, MA
Job Type
Where to Apply

Managing Director, Social Investment
Boston, MA

About Social Finance
Social Finance is a national 501(c)(3) nonprofit dedicated to mobilizing capital to drive social progress. Our work bridges the worlds of policy, finance and social change. Over the last eight years, we have been working with colleagues across the sectors to pioneer the Pay for Success field in the United States. Our portfolio of Pay for Success strategies aims to enlist private capital for public good, use data and evidence effectively, and unite uncommon partners – governments, investors, and nonprofits – around a common purpose: to measurably improve the lives of those in need.

What is Pay for Success?
At its core, Pay for Success (PFS) is a public-private partnership that funds effective social services through a performance-based contract. PFS financing (also known as Social Impact Bonds) enables federal, state, and local governments to scale high-performing service providers and achieve results by harnessing private investment capital. If, following an independent evaluation, the program achieves predetermined outcomes that benefit society and generate public value, then government repays investors. However, the government pays only at the level of outcomes achieved.

PFS generates returns by creating efficiency and improving effectiveness in the way government deploys taxpayer funds—by investing in prevention and focusing on outcomes instead of outputs. In any PFS financing, every dollar of return directly represents a tangibly measured unit of human impact. At the same time, it’s a methodology for agreeing on the outcomes policymakers and communities choose to prioritize, and a reimagining of the social sector that focuses on results and rewards performance.

Today, over 100 PFS projects have raised $400M globally, across issue areas spanning early childhood, workforce development, homelessness, criminal justice and education. In the US market, 20 PFS projects have launched to date, with over $210 million in capital deployed. In the past 12 months, two PFS funds have entered the market, deploying capital from insurance companies, CDFIs, and other impact investors. Dozens of states, counties, and cities have commissioned projects or passed enabling legislation. The federal government recently passed the Social Impact Partnerships to Pay for Results Act (SIPPRA), landmark legislation allocating $100M in funding to support PFS projects based on state and local need.

Building on the movement for public accountability and evidence-based policymaking, PFS contributes to the ever growing public discourse on the use of data within the public and social sector, how to define and measure success, and how to contract for performance.

Our Firm
Founded by Sir Ronald Cohen, David Blood, and Tracy Palandjian in 2011, Social Finance was the first dedicated PFS intermediary in the United States. In eight years, the firm has grown from a handful of people in Boston, to a national firm with more than 40 employees in offices in Boston, MA, Austin, TX and San Francisco, CA. In our evolution from start-up to leading PFS intermediary, we have catalyzed a nascent idea into a vibrant movement, mobilizing investors, social change organizations, and policy makers alike.

We’ve launched seven of the nation’s PFS financings including the world’s first two equity PFS deals, and mobilized more than $80M in capital. We have developed diverse projects that optimize risk, return, and impact. We continue to innovate, addressing new issue areas and developing new financing mechanisms to offer a wider range of instruments that link payment with achievement of social outcomes, such as Outcomes Rate Cards and Income Share Agreements. The Global Network – which includes Social Finance US, Social Finance UK, Social Finance Israel, and Social Finance India – has developed and launched more PFS projects than any intermediary organization in the world.

Social Finance partners with governments, nonprofits, foundations, impact investors, and financial institutions to create innovative financing solutions to improve social outcomes across issue areas and throughout the US. In the PFS and Social Impact Bond market, our Advisory Services, Social Investment, and Active Performance Management teams support all phases of work, tailored to the needs of our partners. We aim to alleviate the most pressing social issues facing our nation by focusing on the following areas: Education, Children and Families, Workforce, Criminal Justice, Sustainability, Health and Homelessness. We also focus on developing a strong PFS field through market education, publications, events, research and analysis. More recently, Social Finance launched our Public Impact Initiative, which uses the full range of PFS tools to help governments design, fund and manage effective social services.

The Opportunity
As a change-maker at the forefront of the PFS field and the impact investing industry, the new Managing Director will inspire a movement and lead an exceptionally talented team to realize our mission to mobilize capital to drive social progress. This role represents a unique opportunity to achieve both significant impact for specific populations in need at a local level, and transformative, systemic change for how we deliver on social progress at a national level.

Based in our Boston headquarters, this position is ideal for candidates who want to combine their prior professional investment expertise with creativity, innovation and impact. The Managing Director enters the firm at an inflection point and will play a unique role in expanding our reach, accelerating product development and driving innovation. In addition to helping build the firm, this individual will streamline deals through standardizing workflows and developing staff, refining existing products, developing new structures, expanding our presence in the investment community, and contributing to thought leadership in impact investing.

Reporting to the CEO, the Managing Director of Social Investment will lead an investment portfolio, with responsibility for deal origination and development, financial structuring and capital raise, and ongoing performance management and investor relations. The Managing Director will also play a critical role in leading the firm, the Pay for Success field, and Social Finance’s role in the impact investing industry.

Product Development and Transaction Execution
• Enhance and oversee a full spectrum of Social Investment activities: deal development, financial structuring and capital raise, post-close performance management and ongoing deal operations
• Oversee and lead product development and refinement; offerings may include but are not limited to traditional PFS transactions (or Social Impact Bonds), prevention funds, outcomes funds, and Income Share Agreements
Investor Development and Relations
• Develop and execute capital formation strategy for Social Finance investment offerings
• Cultivate and manage relationships with financial institutions, broker dealers and investors, which may include pension funds and other institutional investors, CRA investors, foundations, wealth management platforms, high net worth individuals and family offices, and donor advised funds
• Oversee ongoing investor relations, including financial and programmatic reporting
General Firm Management
• Partner with the senior leadership team (CEO and MDs) to share oversight duties within firm management. Activities may include, but are not limited to:
o Refine strategic direction of firm, appropriate allocation of resources and organizational goal-setting
o Collaborate across the firm to lead business development and fundraising efforts
o Support firm’s talent management efforts via recruiting, coaching, goal setting, mentoring, and ongoing performance management
o Work to advance the growing Social Finance Global Network
Field Building
• Contribute to thought leadership and represent Social Finance at strategic conferences and events
• Engage financial institutions, asset owners, investment advisors and other intermediaries to broaden mainstream knowledge of Pay for Success
• Lead development and exploration of new innovative financings that link performance to payment

We are looking for an entrepreneurial professional with the agility, enthusiasm, and aptitude to thrive in a dynamic organization and sector. Candidates should have:
• 20+ years of combined graduate school and work experience in impact investing, investment advisory, investment banking, community development finance, venture capital or private equity; specifically, experience in raising private capital and overseeing a revenue-generating line of business
• Extensive client-facing experience; ability to identify, build and maintain strategic relationships across sectors and stakeholders, from government and nonprofits to financial institutions, foundations and high net-worth individuals
• Strong knowledge of key issues in effective nonprofit management and social interventions as demonstrated by key social and / or public sector volunteer or work experience
• Superior communication skills; ability to influence and inspire others; to translate new, complicated concepts to unfamiliar and diverse audiences
• Exceptional interpersonal and diplomacy skills; high emotional intelligence
• Commitment to leading by example, expecting and delivering on the highest standards for staff and project teams; ability to coach Vice Presidents and Directors toward project goals and execution
• Dedication to continuous improvement and to providing and soliciting ongoing feedback
• Ability to contribute to our unique culture by balancing a commitment to excellence with a sense of modesty and humility, by striving for best in class while having some fun along the way
• Commitment to living Social Finance’s core values around people, performance, collaboration, and integrity

Social Finance Senior Leadership
Tracy Palandjian
Co-Founder and CEO
For 15 years, Tracy has committed to building a more impactful nonprofit sector by reimagining the role of the capital markets in enabling social progress. Previously, Tracy was a Managing Director at The Parthenon Group for 11 years, where she established and led the Nonprofit Practice. She also worked at Wellington Management Co. and McKinsey & Co. Tracy is vice chair of the U.S. Impact Investing Alliance to the Global Impact Investment Steering Group, a trustee at the Surdna Foundation (where she chairs the Investment Committee), and a Director of Affiliated Managers Group. Former Vice Chair of the Harvard Board of Overseers, Tracy now serves on Standing and Visiting Committees at the university. A native of Hong Kong, Tracy graduated from Harvard College magna cum laude with a B.A. in Economics and holds an M.B.A. with high distinction from Harvard Business School, where she was a Baker Scholar.

Jeff Shumway
Managing Director
Jeff leads the Advisory Services team. Before joining Social Finance, Jeff spent 16 years developing data-driven strategies for the nonprofit, for-profit, and public sectors. He spent nine years at The Bridgespan Group, with projects spanning public health, entrepreneurship, homelessness, K-12 and post-secondary education, and youth development. Prior to Bridgespan, Jeff advised Fortune 500 clients with the Monitor Group and worked in the Urban Institute’s Metropolitan Housing & Communities Policy Center analyzing housing policy. He is a graduate of Brigham Young University and the Harvard Kennedy School.

Navjeet K. Bal
Managing Director and General Counsel
Navjeet leads the Social Investment team. She has over 25 years of experience as a public finance attorney and a public official. As bond counsel to public authorities in New England, Navjeet structured innovative bond financings to address critical infrastructure needs, including the first Green Bonds issued in the municipal market. She also represented Massachusetts in negotiating and documenting ground-breaking Pay for Success contracts. She served as the Commissioner of Revenue to Governor Deval Patrick for four years. Navjeet is a board member of the Williams College Gaudino Fund, a Commissioner Emeritus of the Supreme Judicial Court’s Access to Justice Commission, and Treasurer of the Boston Public Market. She is a graduate of Williams College and Northeastern University School of Law.

Additional Information

Send cover letter and resume to Vice President of Operations, Joanna Vanden at (Subject line: Managing Director, Social Investment). Review of applications will begin immediately.

Social Finance, Inc. is an equal opportunity employer, and all qualified applicants will be afforded equal employment opportunities without discrimination because of actual or perceived race, color, national origin, sex, age, religion, creed, disability, marital status, citizenship, ancestry, personal appearance, sexual orientation, gender identity or expression, political affiliation, military status, status as a protected veteran, genetic information or any other legally protected status.