Market Coordinator

Taptap Send
Lagos, Nigeria
Job Type
Deadline for Applications
How to Apply
Please apply directly on our website using the link provided. Applications are accepted on a rolling basis.
Where to Apply

About Us:
Taptap Send is VC-backed (including by Reid Hoffman), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words.

Our product is an app-based solution that lets immigrants send money back home to emerging markets instantly and at very low prices. Since launching in summer 2018, we’ve already moved tens of millions of dollars and reached tens of thousands of customers. We’re live in seven European countries, and we support payments into Senegal, Mali, Zambia, Guinea, Ghana, Ivory Coast, Cameroon, Kenya, Madagascar, DR Congo, Morocco, Vietnam and Bangladesh; with lots more countries launching soon.

Global remittances account for over $500 billion annually, most of which moves back into developing countries. But the market is dominated by traditional services that are expensive, can take days to arrive, and have limited reach in rural areas. We’re helping people to send that money instantly and securely at a fraction of the cost.

In addition to Reid Hoffman, we are backed by Canaan, Flourish Ventures, Helios and others. Our team is based across London, New York, Paris and Brussels, and we pride ourselves on hiring exceptional talent — our team members come from a wide variety of top-tier tech companies, professional services firms, and industry leaders, including Twitter, Yahoo, Amazon, Google, McKinsey, Bain & Co, KPMG, Cravath, and Vodafone.

To continue our rapid growth, we’re looking to bring on people who are passionate about our mission and excited to work in a small start-up environment. We have competitive salary and stock options and great benefits, and we were recently rated one of the best companies to escape to by Escape the City’s “Escape 100”.

Taptap Values:
Impact first.
Team next.
Accept reality, propose solutions.
Win with grit.
Be proactively candid, with yourself and others.
Love the particular.
Own it.
Create positive energy. Maybe, even have fun.

The Role:
As Market Coordinator, you will help Taptap Send get the Nigerian market up and running, and be involved in growing it. The role offers the chance to partner with an early-stage, hyper-growth startup where you will directly have an impact on the lives of hundreds of thousands of people. Reporting to the Business Development Manager – Sub Saharan Africa, you will:

>Work with local banks and other key partners (e.g aggregators, banking agent operators and microfinance banks) to build solid partnerships in Nigeria
>Support growth and business development efforts, including:
>Sourcing users across various phone and payment networks
>Finding test recipients for cross border transactions; visiting banks and banking agents (POSs) across Nigeria to understand service performance and overall customer experience
>Recommending marketing and communication channels
Support our government relations efforts in Nigeria by:
>Creating opportunities for Taptap Send to engage with key figures; you will identify events or speaking engagements where key figures will be in attendance, you will reach out directly to them or use of your mutual connections or social networks.
>Hold various face to face meetings with key individuals from policy-making bodies, government and partners.
>Executing partnerships and events
>Executing launch milestones for Nigeria
>Capture customer feedback and define new products

>1-3+ years in a high-growth environment or world-class firm
>‘Right to work’ in Nigeria and currently based there
>Willing to travel across Nigeria frequently
>Bachelor’s or Master’s degree
>Fluent in English and Pidgin, any other local language an added advantage
Also, you are:
>Outgoing – you should love speaking to people and enjoy building relationships with customers and community members across cultures
>Execution oriented – we are an early-stage startup with an “impact-first” philosophy and a lot to be done. You should be able to overturn objections, accelerate “point A to point B”, and sprint towards outcomes
>Poised – the role will require you to be the face of the company in front of various partners

Competitive salary (based on experience)
Flexible hours
Regular team events
Professional development opportunities (e.g. language lessons, training, etc.)
Taptap equipment (laptop, accessories)
Work from home desk stipend
Behavioural health benefits