Member Engagement Manager of the Americas

Job Type
Part-time, contract
Deadline for Applications
How to Apply
Submit through LinkedIn
Where to Apply

About Toniic
Toniic is a non-profit global network of impact investors – investors seeking positive social and environmental impact alongside financial return. Our organization supports a global community of high net wealth individuals, family offices, and foundation asset owners in more than 25 countries around the world who are active impact investors. The Toniic team of about 20 people is virtual, headquartered in San Francisco, California, USA, with team members located around the globe. Our culture is high performance and dynamic, requiring a tolerance for high bandwidth demands, an attitude of personal responsibility, proactivity, self-awareness, and a highly collaborative approach.

About the Role
Toniic is seeking a part-time Member Engagement Manager to join our team to help grow and build our community in the Americas, primarily focused in the United States and Canada. The person should have a passion for hitting ambitious membership growth targets; cultivating a personal understanding of trends, strategies, and best practices in impact investing; and learning about the various interests, challenges, and priorities of our members, to develop bespoke plans for connecting them with resources and engaging them in the community. Candidates must understand and believe deeply in the power of community to drive change. This position also develops key relationships with strategic partners that can support Toniic through sponsorship, grants, and other collaborations.

A professional, responsive and friendly demeanor is critical for supporting our warm and welcoming culture and meeting the needs of our membership community.

General Information
Location: Location is flexible, with a strong preference for the United States
Hours: Average of 20 hours per week, with potential transition to full-time commitment at a future point
Type: Contractor contract
Compensation: USD 50,000 annually
Reports to: Co-Head of Americas

Responsibilities & How You’ll Contribute
Build & maintain a robust pipeline of prospective members via multiple channels, including member referrals, conferences, and other relevant events
Identify & recruit new Toniic members
Serve as relationship manager for assigned Toniic members; this includes but is not limited to relationship management meetings/calls, making member introductions within the community, & working with the Toniic investment team to support member investment interests
Deliver a highly-valuable & personally-meaningful membership experience to support the deepening impact practice & retention of assigned members
Identify & implement strategies for increasing member engagement & membership growth
Identify interesting & engaging discussion topics for Toniic programming (both virtually & in-person)
Facilitate interactive member meetings as needed
Report key performance metrics to support the global growth of Toniic membership
Maintain a high level of data integrity through our shared systems, especially Salesforce
Develop relationships with strategic external partners, including potential donors & event sponsors
Represent Toniic at meetings (both Toniic meetings & external conferences)
Develop marketing collateral as necessary to support the above activities
Participate in regular internal meetings to achieve consistency across the membership experience globally

What We are Seeking
Who You Might Be:
A growth / sales leader at a community-focused organization
A seasoned professional in the professional services sector with a passion for social impact & a knack for revenue generation & community building
A highly organized, creative, & ambitious fundraiser in the non-profit sector who is eager to join the growing impact investing movement

Three+ years of experience in sales, community building & engagement, fundraising, investor relations, or other stakeholder engagement fields
Excellent interpersonal skills, including active listening, the ability to present to & engage with a wide range of high net wealth individuals, family offices, & foundations, partners, & the broader impact community
Investment experience and/or practical understanding of impact investing industry
A strong passion for the power of community & movement building as a force for social change & innovation
Enjoys & takes pride in being a doer, achiever, & self-starter
Willingness & ability to take on regional & some international travel
English proficiency
Outstanding organizational & time management skills
Excellent verbal & written communications skills
Excellent attention to detail
Discretion & confidentiality
Professional demeanor & friendly/welcoming attitude
Ability to work cross-culturally
Comfort working with a dynamic, geographically dispersed organization
Personal attributes of entrepreneurship, creativity, commitment, hard work, patience, & a sense of humor

Highly Desirable Skills & Characteristics
Project management expertise
Experience with Salesforce, Google Suite, Zoom, & Asana
Event organization & production experience

Additional Information
Flexible working schedule
4 weeks of team-wide office closure annually during which contractor will receive pay