Operations Manager

Job Type
Deadline for Applications
How to Apply
Please apply through our website
Where to Apply

Are you an Operations Manager who is a people person through and through? If so, AltGen’s client who creates and develops digital technology solutions for consumers throughout Africa is looking for someone like you to join their team to oversee the client and channel journey in order for efficient implementation of solutions in new regions!

To be the right fit for their client, you will need a Bachelor’s Degree in a relevant field along with at least 4 years of experience in software operations and 4 years of software development experience within sub-Saharan Africa. To help make your application more impressive, having previous experience in the ICT4D or telecommunication industry is beneficial! As you will be client-facing and maintaining relationships with stakeholders at different levels, have excellent interpersonal and communication skills is vital! You need to be someone who is a go-getter and has to ability to handle multi-threaded timelines. As the Operations Manager, you will find yourself responsible for supporting the delivery channels when needed, overseeing the channel’s performance, supervising regional teams to ensure delivery of product implementations in line with client expectations, identifying potential challenges in the user adoptions journey, and implementing change management processes to improve user adoption. Additionally, it is important that you are someone who enjoys the prospect of traveling extensively as this will be required.

If you think you’re the right fit for this role and can tell them about your previous experience in software operations and deployment, apply now! They can’t wait to hear from you!

Additional Information

Bachelor’s Degree in relevant field

4+ years of experience in software operations
4+ years of software deployment experience within sub-Saharan Africa
Previous project management experience
Previous experience in the ICT4D or telecommunication industry is beneficial