People Operations Coordinator

Remote, EST time zone
Job Type
Full-time or Part-time
Deadline for Applications
How to Apply
apply via website url
Where to Apply

Applications will only be accepted here:

finEQUITY is a community-sourced financial technology organization. We are a nonprofit with a mission to build a digital road from prison to financial prosperity. In doing that work, we advance the financial futures of families impacted by mass incarceration. Our first product, not our last: an innovative way for recently released community members to establish a healthy credit score so that they can access affordable housing, phones, utilities, cars, and more. Our loan program, which was piloted in New York in 2021, is set to expand in 2022-2023 to 14 states. We see ourselves as contributing online tools to fight against the collateral consequences of incarceration and combat both racial and economic inequality. In the future, we will focus on addressing barriers to employment and families managing criminal justice debt. For more information, please visit

Start date: April/May
Reports to: Executive Director/Leadership team
Collaborates with: Operations team
Compensation: Hourly rate of $25-$28 for Part-time; $48 to $55K (negotiable) with growth opportunity and fringe benefits for Full-time
Location: Remote, EST time zone
Send any questions via
Type: Part-time or Full-time

Reporting the Executive Director, the People Operations Coordinator will play a large role in ensuring that grows into a welcoming, strong, and healthy place to work, to partner with, or to volunteer for. The coordinator will be a consistent, warm, welcoming, and reliable point of contact for finEQUITY’s incoming hires, existing employees, volunteers, board members, interns, and contractors. In addition to providing administrative support in the areas of day-to-day/financial operations, the coordinator will advance the implementation of our hiring and retention strategies in furtherance of the organization’s Diversity, Equity, and Inclusion (“DEI”) goals. The person in this position will have the opportunity to gain the skills and knowledge needed to support growth in the field of HR and Operations while actively contributing their knowledge and insights to the finEQUITY team.

Role Breakdown:
Onboarding/Offboarding Support
Provide onboarding support for new volunteers, contractors, board members, or employees onboarding onto our operational and software platforms (for example,
Handle pre-employment tasks and off-boarding tasks related to our payroll provider.
Contribute to new hire, board, or volunteer orientation and contribute to the creation of content for additional training as needed.

Retention Support
Create, revise, and maintain policy and operations resources containing organizational mission, values, human resources information, product/program guides, benefits, perks, and security practices (i.e. an employee or volunteer handbook). Add improvements as necessary in response to concerns or feedback from stakeholders.
Respond to employee, volunteer, or board inquiries about policies, processes, and procedures in a timely and caring manner (i.e. employment verifications, etc.).
Ensure employee, volunteer, or intern data are up to date and accurate.
Coordinate birthday shout-outs for staff, volunteers, board members, or members of our network.
Provide support in managing our many software and operational platforms and ensure staff and volunteers have access to what they need and have access removed when they no longer need access.

Recruitment Support
Support our recruitment efforts by posting open roles on a wide variety of job, mentor, and volunteer websites and our network (i.e. our LinkedIn, email list, and other slack communities).
In collaboration with other team members, manage application screening process by reviewing resumes, coordinating phone screens, reference checks, and interviews for volunteers, employees, board members, and interns.

Financial Operations
Provide support on monthly payroll approval (1 -2 hours a month)
Support in tracking expenses or reimbursements related to volunteers, contractors, employees, or board members (i.e. in-person board retreats).

About you (Qualifications):
Must Have
1+ years experience in a People Operations/HR role, preferably within a technology startup or nonprofit organization.
Desire to create impact: you are motivated by our mission either through personal or professional experiences related to the prison crisis or economically excluded communities.
Excellent interpersonal, listening, verbal, and written communications skills.
You’ve demonstrated an aptitude and ability with technology (Slack, Online Password Managers, Google Suite) and you’ve used systems to collect and report out on data.
You have keen attention to detail skills and pay close attention to the information you are reviewing and entering into systems, documents, and correspondence.
You understand the importance of confidentiality and exercise good judgment to maintain the confidentiality of critical and sensitive information, records, and reports.
You love learning and are particularly interested in building your own knowledge and skills in support of organizational needs, mission, and goals.
You have a “how can I help” mindset, wanting to serve and support fellow employees, volunteers, board members, and more to the best of your ability.

Nice to Have
You’re a self-starter who enjoys brainstorming ideas that could improve efficiencies within People Operations workflows.
Some form of human resources certification is a plus.
Your special sauce: If you do not meet all the requirements above, tell us in your cover letter why you’d still be a great fit for the role.