Product Associate

Vera Solutions
Job Type
Deadline for Applications
How to Apply
Please submit an online application form
Where to Apply

Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater impact. We encourage all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.

Position Overview
The Product Associate will be part of a growing Product team, and play a critical role in helping the product team create new products and features from idea to launch. This position is involved throughout the product lifecycle – conducting market research, gathering requirements, researching and managing user stories, designing new features, feature testing, maintaining product quality, and providing training and technical assistance.

You will gain valuable experience with Salesforce (the world’s leading cloud-computing platform, currently used by more than 150,000 for-profit and 30,000 non-profit and higher education organizations worldwide). You will join a team of passionate individuals with diverse backgrounds and experiences, all dedicated to improving the way social impact organizations operate. We’re a self-motivated, creative group, and we emphasize collaboration, flexibility, and professionalism. Vera is a young, rapidly growing company; we encourage all team members to push their own boundaries and drive the company in new directions.

Primary Responsibilities:
Develop deep technical and market-based expertise on our core and future products
Support gathering of low-level requirements for roadmap items, interviewing both clients and implementers
Conduct low-level user design, including creating mock-ups, writing specs, rapid prototyping
Peer review designs from other PAs/UX Designers
Collaborate with developer team to determine feasibility of requirements and scope of user stories
Research new technologies, methodologies, competitors and similar tools relevant to non-profits and NGOs
Collaborate with project teams to interact with stakeholders and conduct user research, document user stories and translate them into actionable product features
Support on high-level user design, including writing user flows and user stories
Prepare and finalize test cases for development features as part of regression testing.
Assist quality assurance teams with testing and regression of development features as part of learning the product
Maintain strong project management capabilities with planning, communicating, documenting and tracking activities using project management tools
Write and update release documentation for both use and installation
Monitor and report on product adoption and user feedback throughout product lifecycle

Qualifications and Experience
Bachelor’s degree—what you studied isn’t critical; what you’re passionate about is
1-2 years professional experience in a product-related role, preferably in the technology space
Professional experience in a product design or research capacity
Curiosity and problem solving skills—do problems slow you down or drive you to seek solutions?
Strong aptitude for using technology and data
Ability to work remotely
Able to demonstrate a high level of trust and self discipline
Excellent written and verbal communication and relational skills
Detail-oriented with excellent organizational skills
Ability to work efficiently in a fast-paced environment and perform multiple tasks effectively

Experience working with the platform
Interest in social service work or international development
Proficient in the use of G-Suite applications or other common cloud-based software (i.e. Dropbox, Box, etc.)

Additional Information

Please submit an online application form: