Product Manager, Mobile Apps
- Wikimedia Foundation
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The Wikimedia Foundation is looking for a collaborative Product Manager for the Mobile Apps team in our Product and Technology department. The Product and Technology department builds the wiki experiences that enable our communities to achieve our vision: a world in which every single human being can freely share in the sum of all knowledge. This is an opportunity to have a tremendous impact with one of the most beloved parts of the internet.
Wikipedia is one of the most popular media properties in the world, visited by over 1 billion people a month across over 300 different languages. All this knowledge is created and managed by more than 200,000 volunteer editors.
The Mobile Apps team manages all aspects of Wikipedia’s award-winning Android and iOS mobile apps, including how users create and consume Wikipedia content on the apps. The apps are used by millions of people globally. The team pursues some of our most experimental and exciting work, such as “suggested edits”, which recommends easy and quick ways to edit Wikipedia through machine learning. As a product manager on this team, you will report to the Director of Product, Core Experiences and you will provide product support to the team’s Lead Product Manager.
You are responsible for:
Identifying and communicating the problems driving user pain points
Implementing agreed-upon solutions with the team
Participating in prioritization of development tasks with consideration for organizational context
Effectively tracking and communicating progress on solutions, and maintaining planning artifacts such as roadmaps, specs and release plans.
Regularly providing meaningful and empathetic updates to communities and engaging effectively in active listening to concerns and feedback.
Collaborating with a highly talented team of engineers, designers, researchers, community specialists, and data analysts to define, design, and build features that delight our users
Seeking and filling skill gaps as you grow in your role as a product manager
Persevering through setbacks to ensure team goals are met, or communicating when a pivot may be necessary
Being a positive force for change while demonstrating a commitment to our organizational values and vision
Developing an understanding of the diversity of our movement and how it drives our work
Skills and Experience:
Bachelor’s degree or equivalent work experience in a professional setting
2+ years experience working with consumer-facing software development teams as a product manager, startup founder, technical program manager, management consultant or comparable role
Able to isolate issues in complex systems and understand how to access appropriate expertise for specific problems
Can understand the strategic context of user behavior
Outstanding written and verbal communication skills
Aware of strengths and limitations and communicates them clearly
Self-starter that can effectively collaborate with others in a virtual environment
Highly organized with strong time management skills
Can identify what information is necessary vs. desired before acting
Experience working with large groups of active collaborators: community building, activism, product evangelism, or in open-source movements
Additionally, we’d love it if you have:
Experience working in an agile software development environment
Experience building mobile apps
Experience with task management tools like Phabricator, Slack, or Asana
Experience launching and growing software in underrepresented global markets
Experience working with a fully remote globally-distributed team
Working knowledge of the Android or iOS ecosystem
Fluency in multiple spoken languages or dialects
Understanding of how Wikipedia and its sister projects are maintained by volunteers
Experience with open source software development