Program Manager, Growth and Innovation (Fixed-Term)

Santa Clara University
Santa Clara, CA
Job Type
Full-time, fixed term
Where to Apply

Santa Clara University

Department: Miller Center for Soc. Entrep.

Part Year: No

FLSA Status: Exempt

Standard Hours (hours per week): 40

Position Purpose:

Reporting to the Chief Innovation Officer at Miller Center for Social Entrepreneurship, the Program Manager (PM), Growth and Innovation, leads all facets of program execution for projects run by the Growth and Innovation team at Miller Center. The PM interfaces with Miller Center’s leadership team to define program objectives, deliverables and key performance metrics, and is responsible for leading cross-functional teams, often including global partners, to the successful achievement thereof. The PM manages the entirety of program execution, communication, and data management and reporting.

Essential Duties and Responsibilities:

1. Program Direction and Management (60%)

a. Provide strategic direction and create implementation plans for programs assigned within the Growth and Innovation team

b. Work with staff, volunteer mentors, global partners and social entrepreneurs to the successful execution of the programs

c. Design and run program experiments for purpose of increased effectiveness or operational efficiency

d. Manage program communications to all stakeholders

e. Provide program updates (written and verbal) and any other required reports for program sponsors to ensure that funder requirements are met and that donor stewardship best practices are employed

f. Monitor trends in social entrepreneurship to ensure the ongoing relevancy of Miller Center’s work

g. Contribute to the development of strategic goals for Miller Center and to the ongoing innovation and growth of Miller Center’s efforts
2. Program Administration (20%)

a. Administer the necessary platforms used by the different programs; provide technical support if needed

b. Maintain accuracy of information about their program(s) on the Center website

c. Collect program data, update Salesforce to ensure it is accurate and analyze the data and key performance metrics for programs they led

d. Provide support to entrepreneurs and partners (e.g. travel assistance)
3. Business Development support (20%)

a. Work with the Growth and Innovation team and University Relations to develop programs that support Miller Center’s strategy and sponsors’ objectives

b. Assist in the creation of concept notes and proposals for new Miller Center programs

Provides Work Direction:

Provides work direction to student employees. Works cooperatively with other Center staff, Santa Clara faculty and global partners.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Physical Demands:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

Considerable time is spent at a desk using a computer terminal.

Work Environment:

? Mostly indoor office environment
? Ability to work on a flexible schedule, including ability to work online remotely and participate in early morning and evening conference calls is required
? Ability to participate in occasional weekend events is required
? Some travel, including travel to developing countries, is required.


● Proficient with PowerPoint, Excel, and Google Docs. Familiarity with Salesforce desired

● Understanding of and support for the principles of Jesuit education


● Excellent organizational skills and follow-through

● Excellent interpersonal and communication skills, including strong writing skills

● Customer focus

● Strong time management skills, exceptional attention to detail, proven planning skills and superior follow-through

● Exercises judgment and maintains confidentiality


● Ability to work effectively with social entrepreneurs, volunteer mentors, staff of other members of the social enterprise ecosystem

● Ability to handle multiple projects, set priorities, meet deadlines, and maintain a high level of performance in a fast-paced multicultural environment

● Flexible schedule, including ability to work remotely and participate in early morning and evening conference calls as required
● Able to work independently

Education and/or Experience:

● Bachelor’s degree in a relevant field required

● At least one year of experience in the field of social enterprise

● A minimum of three to five years progressively responsible work experience, including program management activities

Salary Information: Hiring Range: $2377.38 – $2732.42 semi-monthly, commensurates with experience

Close Date:

Open Until Filled: Yes

Special Instructions to Applicants:

This is a one-year fixed-term position, and may be renewed annually. Fixed-term positions are contingent on continued availability of work and funding, and are at-will. Your at-will employment status means you or Santa Clara University (the “University”) may terminate your employment, with or without cause, and with or without notice.

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About Santa Clara University

Santa Clara University is a comprehensive Jesuit, Catholic university located in California’s Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master’s, Ph.D., and law degrees.

Distinguished by the highest retention rate and ranked second among all master’s universities in the West by U.S. News and World Report, Santa Clara University is California’s oldest operating institution of higher-education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world.

Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to individuals with a disability.

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website at To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

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