Recipient Story Manager

Nairobi, Kenya
Deadline for Applications
How to Apply
Where to Apply

LOCATION: Must be willing to be located in Liberia, Rwanda, Kenya, Uganda, Malawi, or Mozambique

About GiveDirectly

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.

GD has raised over $700M since launching in 2011, delivered cash to more than 1 million people, and launched offices in 10 countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

We’re looking for exceptional talent to grow our collaborative, diverse team. Joining GiveDirectly provides the opportunity to work alongside individuals who come from 21 different countries and speak 69 different languages. We’re actively working toward an equitable and inclusive environment for all team members, and seek candidates who will bring diverse perspectives and experiences to our organization. We recruit from organizations across all industries: our team has hailed from sectors including start-ups, government, consultancies, investment banks, and nonprofits.

Across our global offices, our culture is candid, analytical, non-hierarchical, and fast-paced. We value ability, adaptability, and willingness to learn. We offer competitive salary and benefits, as well as performance-based bonuses.

About this role

We are seeking a creative and entrepreneurial manager to build out GiveDirectly’s content collection system and improve our storytelling: empowering the people receiving cash transfers (recipients) to tell their own stories, enabling field teams to collect content that will drive awareness to the voices of people in poverty, and overseeing content that embodies GD’s values.

You are a clear, succinct communicator with a track record of end-to-end ownership of systems management and production roadmaps. You are passionate about strong storytelling and lifting the voices of those at the bottom of the international development power structure to the top.

Unique and transparent recipient story collection has been vital in driving awareness for GiveDirectly’s work, enabling us to raise and deliver more funds to people in poverty. Public efforts like GDLive, as well as our short film and social media posts, bring public attention to specific lives of the people we seek to assist. Specific, unfiltered stories of the recipients donors reached encourages continued giving.

Note: We’re also open to making this role more senior for folks with more depth of experience – please reach out if that’s you.

Reports to: Director of Communications


Content Collection

Own information gathering and storytelling about each of our programs — in 2021, we ran 25 programs in 10 countries.
Improve and codify best content collection practices, setting and maintain standards of story collection quantity and quality from field teams
Collaborate with country directors, partnerships directors, and donor relations team, building buy-in and serving their cross-functional priorities.
Content Innovation

Drive innovation in unique styles and techniques of documenting our work
Cultivate a roster of local filmmakers and artists to contract with us on special projects
Collaborate with recipients to tell their own stories by connecting them to tech and training

Core competencies and experiences

3+ years of experience in a fast-paced content-driven role in communications, consulting, media, or systems management with proven skills in project management.
Exceptional relationship building: you’re excited to work with GiveDirectly leaders in many countries to build consensus and buy-in for the importance of this work.
Strong communications skills and editorial sensibility (speaking, writing, presenting, risk assessment, and negotiating with multiple stakeholders)
Excellent attention to detail regarding text, visuals, and video
Position is mostly remote but involves travel. Must be willing to locate in Rwanda, Malawi, Kenya, or Liberia
Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Nice to haves:

(not requirements, but mention if this is you)

Adobe Photoshop, Illustrator, and Premiere experience
Experience with multiple camera technologies
Past work traveling often to remote locations, working in the field
Database management experience
SalesForce and Hubspot experience
Professional storytelling / creative writing experience
Fluency in French or primary languages where GD works (Swahili, Kinyarwanda, Chichewa, etc.)

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary
A monthly benefits allowance that covers Health, Dental, and Vision monthly premiums
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**