Research Community Officer

Wikimedia Foundation
Job Type
Deadline for Applications
How to Apply
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Where to Apply


The sustainability and resilience of more than 800 Wikimedia projects including Wikipedia in 160 actively edited languages partially relies on a distributed network of researchers and research organizations who study the Wikimedia projects and innovate. They’re hiring a Research Community Officer to nurture and expand the network of Wikimedia researchers globally in coordination with teams within the Wikimedia Foundation, the Wikimedia volunteer communities, and the Wikimedia affiliates.

You’ll work remotely with the fully distributed Research team, with members currently spread between Europe, North America and South America. You will also work closely with Policy, Technical Engagement, Community Resources (Grantmaking), and Community Relations Specialists teams within the Wikimedia Foundation as well as the existing Wikimedia research community. Here are some things they’ve worked on recently that might give you a better sense of what you will be working on:

They organize Research Office Hours and Research Showcases on a monthly basis.
They are co-organizing the 8th Wiki Workshop, their annual research workshop.
They are preparing a Wikipedia data-set to be used as part of the Fair Ranking Track at TREC.
Along with the Technical Engagement team, they worked with the Community Resources team to help develop a new Software and Research Grantmaking framework.

You are responsible for:

Developing, maintaining, and executing a research capacity and outreach strategy in collaboration with the Head of Research and rooted in the identified priority areas
Maintaining, revamping and expanding the already existing research community programs including the Formal Collaboration program, the Research Internship program, and the Research Fellow program
Organizing events such as the public Monthly Office Hours, Monthly Research Showcases, and the annual Wiki Workshop in collaboration with the rest of the team
Serving as the liaison and facilitating engagement between the existing Wikimedia research community and the Wikimedia Research team
Actively working to expand the existing Wikimedia research community to include more regions of the world and more diverse disciplines
Understanding and triaging the needs of the Wikimedia research communities and advocating for resources within the Wikimedia Foundation to meet them
Coordinating the Research team’s activities around Software and Research Grants, in collaboration with Technical Engagement and Community Resources teams
Communicating and promoting the Research team’s work to external and diverse audiences
Discussing, documenting and communicating the process and results of your work publicly

Skills and Experience:

Experience in community organizing, community mobilization, or research advocacy
Demonstrated ability to start a multi-stakeholder program or project and bring it to completion
Experience managing resources beyond oneself (people, budget, etc.) as well as coordinating and leading people to achieve a goal
Strong written and oral communication skills in English, including the ability to communicate complex technical issues to a cross-team and cross-functional audience

Qualities that are important to them:

Commitment to the mission of the organization and their values
Commitment to their guiding principles
Empathy towards the volunteer communities and their challenges
Ability to disagree in a respectful manner and yet work towards a solution even when you disagree
Good at async communication
Solution-focused. The Wikimedia ecosystem is complex, resources are limited, and their guiding principles are ambitious. They want you to work to find solutions embracing these factors.
Self motivated with an ability to navigate through ambiguity and bring a project to completion with limited directions and resources
Curiosity and commitment to learn

Additionally, They’d love it if you have:

Experience in research dissemination through non-academic channels including blogs, social media and online video-sharing platforms
Experience building and publishing data-sets in open data repositories
Contributions to research communities and research initiatives including publishing in relevant conferences and journals, organizing academic events, …
A passion for Open Access; extra points if you have experience working on initiatives to bring open access to the scholarly world
Knowledge of the Wikimedia ecosystem or experience with volunteer or open source/data communities
Fluency or familiarity with languages in addition to English
Programming experience in Python
PhD or other post-graduate degree
The Wikimedia Foundation is a nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Their vision is a world in which every single human can freely share in the sum of all knowledge. They believe that everyone has the potential to contribute something to their shared knowledge, and that everyone should be able to access that knowledge, free of interference. They host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. They receive financial support from millions of individuals around the world, with an average donation of about $15. They also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. They encourage people with a diverse range of backgrounds to apply. They do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact them at or (415) 839-6885.

U.S. Benefits & Perks*

Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
The 401(k) retirement plan offers matched contributions at 4% of annual salary
Flexible and generous time off – vacation, sick and volunteer days, plus 22 paid holidays – including the last week of the year.
Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
For those emergency moments – long and short term disability, life insurance (2x salary) and an employee assistance program
Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
Telecommuting and flexible work schedules available
Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
Paid travel to Wikimedia Foundation events all around the world!
Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
Great colleagues – diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
*Please note that for remote roles located outside of the U.S., they defer to their PEO to ensure alignment with local labor laws.