Senior Manager, Kiva Fellows Program

Central & South America, Middle East, Africa, Asia & the Pacific
Job Type
Deadline for Applications
Where to Apply

About the Fellowship:
Kiva’s Partnerships team works primarily with Microfinance Institutions (MFIs), non-profits, and social enterprises known as Field Partners who post borrower profiles from all over the world onto the Kiva website. The team is responsible for sourcing, conducting due diligence, monitoring and managing relationships with Field Partners. The team also trains new partners, and ensures that existing partners are compliant with Kiva policies and aligned with Kiva\’s social mission and strategic focus.

We are looking for passionate, dedicated, skilled volunteers to support the efforts of the Partnerships team by serving as Kiva\’s eyes and ears on the ground, working directly with the employees and clients of Kiva\’s Field Partners. Reporting to regional Portfolio Managers, Kiva Fellows contribute to the overall goals of the team and the organization through the execution of a customized workplan over the course of 6 months.

Kiva Fellows come from a wide variety of backgrounds and professional experiences. They are united by their desire to gain on-the-ground, hands-on experience in the microfinance sector while meaningfully contributing to Kiva\’s mission. The Kiva Fellowship is an unpaid volunteer position, but a modest travel and monthly living stipend is provided for the duration of the fellowship to help offset expenses.

All fellows must attend Kiva Fellows Training Week in San Francisco, CA, January 23 – 27, 2017. Fellows are expected to deploy to the field within two weeks following training and conclude their service by end of July 2017.

The role of a Fellow:
There are four different fellows positions detailed below.

Partner Monitoring & Operations Fellow
Fellows are responsible for on-site monitoring, assessing and improving Kiva-related operations and providing assistance and support to assigned Field Partners.
Available positions:
Anglophone Portfolio: East Africa (3), Asia/Pacific (1), Middle East/North Africa (1), Central Asia/Middle East (1)
Francophone Portfolio: Africa (1)
Spanish Portfolio: Central America (2)
Partner Impact Fellow
The Fellow is responsible for developing monitoring and evaluation systems, reporting impact, conducting client interviews and supporting the systematic impact assessment.
Available positions:
Anglophone Portfolio: Africa (1)

Credit Program Design & Management Fellow
Fellows are responsible for supporting the development of their partner’s credit program, analyzing the partner’s existing credit program, and making improvements to the partner’s Management Information System (MIS), among other responsibilities.
Available positions:
Anglophone Portfolio: Southern Africa (1)
Spanish/French Portfolio: Central America/Caribbean (1)
Spanish Portfolio: Central America (1), South America (1)

Risk Management & Strategic Planning Fellow
Fellows are responsible for conducting macro-level and partner-level risk analyses, in addition to strategic planning, financial monitoring and data analytics at the partner(s).
Available positions:
Anglophone Portfolio: Eastern Europe (1), Southern Africa (1)
Spanish Portfolio: South America (1)

Required Qualifications:
21 years of age by the start of Kiva Fellows Training Week
Ability to travel to San Francisco for Kiva Fellows Training Week (January 23 – 27)
Available for full 6-month volunteer commitment
Fluency in English
Positive attitude and dedication to Kiva\’s mission
Flexibility and adaptability in the face of rapidly shifting priorities and circumstances
Comfortable traveling extensively when needed and living for an extended period of time in developing countries
Ability to take initiative and work independently while maintaining ongoing communication with a remote manager
Cultural sensitivity, which may include prior work or volunteer experience in a cross-cultural setting
Please note, some of the above positions require high proficiency in additional languages

Access to a well-connected network of 700+ former Kiva Fellows, plus the wider Kiva network of staff, interns, and partners
A week of in-depth training at Kiva headquarters in San Francisco, plus ongoing professional development workshops and trainings
On-the-ground exposure to the microfinance, crowdfunding, and social enterprise sectors

A diverse and inclusive workplace where we learn from each other is an integral part of Kiva\’s culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. Join us and help us achieve our mission!

Additional Information

How to Apply:
Visit to learn more about our program.
To view the full job descriptions and fill out an application, visit
If you have any questions, please email