NextBillion - An Initiative of the William Davidson Institute at the University of Michigan

Initially, the UX Designer will report directly to the CEO, serving as a key thought partner to the FreeWorld leadership team as we develop our product strategy.

The UX Designer will have a strong background in human-centered design and graphic design. We hope that you will be interested in moving into a management position as we continue to grow our team. This person deeply understands our users, will respect the design choices that have already been made, and will continuously learn from user behavior to create world-class technology that is intuitive for the people we serve.

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The UX Designer is a great listener, can take complex ideas and break them down into realistic milestones, and will work with our Data Scientist and other team members to measure performance. You are passionate about our mission at FreeWorld and understand the outsized and life-changing impact your work will have on supporting our student’s success.

What you’ll do:
We currently use Figma to create all of our tech mockups. You will review what’s already done, understand our design language and methodology, and build strong relationships with our engineering team.
You will review our task list in Asana to get a better understanding of what we’re currently working on and what designs we have in our backlog.
You will work with the CEO to understand what our vision is and translate that into a technical roadmap, which you will break down into quarterly milestones for our engineering team.
You will work closely with our users to understand how they interact with our technology, their needs, how we can modify our product to support them on their journeys better, and what UI/UX or additional features need to be deployed.
You will collect business requirements, establish key performance metrics, craft the user experience, drive execution, and report on the impact.
You will create wireframes, prototypes, and high-fidelity mock-ups
You will organize our sprint deployments in coordination with the engineering team, communicate and assign responsibilities to the rest of the team to perform QA, and hold us accountable.
You will meticulously document changes to our platform into a playbook so that the team has a historical perspective as well as a rationale for decisions that we’ve made.
Devise and own growth hacks focused on increasing user adoption, engagement, and expansion.
Test and iterate through data-driven experiments to inform and improve the journey, campaign, and content strategies.
Own the tech funnel from the first login through student permitting, wrap-around services, and post-graduation success.