The cost of using financial services is a key barrier to their adoption and use in low- and middle-income countries — and when it comes to mobile money transactions via M-Pesa in Kenya, those costs are greater for women, according to a recent study. Bryan Pon at Caribou Data shares details about the study's findings, and explains how understanding these gender differences could illuminate some of the obstacles women face when using digital financial services – and help inform policy or system design approaches that could address these challenges.
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