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Embracing Digital Solutions in Last Mile Distribution: Six Steps for Introducing New Tools to Sales Agents
COVID-19 has accelerated the shift towards greater digitalization that was already well underway in the last mile distribution sector. According to Gerwin Jansen and Yvonne Achieng at Bopinc, more digital services are coming onto the market to meet this demand – but regardless of the benefits of these tools, if sales agents don’t embrace them the business impacts will not be realized. They explore how last mile distributors can successfully embed digital solutions in their sales teams, presenting a six-step approach to rolling out new digital services to agents.
- Categories
- Entrepreneurship, Technology
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Preparing Community Health Workers to Deploy the COVID-19 Vaccine: Five Lessons on Digital Training Learned From the Ebola Crisis
Though COVID-19 deaths continue to rise around the globe, growing access to vaccines provides a ray of hope. As Monica Amponsah, Bobbi Gray and Gigi Gatti at Grameen Foundation explain, community health workers can play a key role in bringing the vaccine to vulnerable communities in the developing world. They discuss the digital solutions Grameen Foundation developed to help community health workers support the Ebola vaccine trials in Sierra Leone, and share five lessons for leveraging mobile tools to help these workers deploy COVID-19 vaccinations.
- Categories
- Coronavirus, Health Care, Technology
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Leveraging Tech During the Pandemic: How Apps Can Protect Lives in Developing Countries
As the COVID-19 pandemic continues, vulnerable communities in many developing countries are dealing with a lack of accurate information about the virus – and facing the broader challenge of limited healthcare access. Bowen Khong at ForexToStock profiles some organizations that have responded to these challenges with innovative, healthcare-focused apps. He explores how these apps are fighting misinformation and connecting people in hard-hit communities to the care they need, and explains why impact investors should keep a close eye on these health tech solutions.
- Categories
- Coronavirus, Education, Health Care, Technology
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‘Back in the U.S.S.D.’: Most Smartphone Owners—Especially Women—Don’t Use Apps for Financial Services
The global transition from basic mobile phones to smartphones has impacted nearly every sector, including financial services. Bryan Pon from Caribou Data considers whether this shift will help or hinder access to mobile money and digital finance for women in emerging markets — a group already less likely to be using these services. He shares the findings of a comprehensive study on how payment system design could impact gender bias in digital finance, and discusses the ongoing popularity — and under-recognized advantages — of old-fashioned USSD codes in mobile money.
- Categories
- Finance, Technology
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Analysis: Kenya Is Becoming a Global Hub of Fintech Innovation
Powered by smartphones and social apps, China has used remote payments and the digitization of money management to build a steady vehicle of financial inclusion. But it may not be the leader for long.
- Categories
- Finance
- Region
- Sub-Saharan Africa
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Pandemic Draws More Latin American Poor Into Banking System
Sonia Fierro has lived her entire adult life selling children’s books on the streets of Colombia’s capital, earning wages that barely cover her living expenses, let alone the monthly fees that come with a bank account.
- Categories
- Coronavirus, Finance
- Region
- Latin America
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‘Our Only Competition Is Poverty’: How Avanti Finance Aims To Create a ‘Population-Scale’ Digital Microfinance Platform in India
India has long been a hotbed of digital financial innovation. Avanti Finance is an emerging innovator in the sector, with a digital lending platform that aims to bring affordable microfinance to even the poorest customers. NextBillion spoke with CEO Rahul Gupta to discuss Avanti’s unique model, and the challenges of serving low-income customers both efficiently and responsibly.
- Categories
- Finance, Technology
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Making Smartphones Relevant for the World’s Poorest Farmers: An Interview With AgUnity CEO David Davies
Extreme poverty is increasing in countries around the world, particularly in last-mile communities where most people work in agriculture. In this Q&A, AgUnity CEO David Davies discusses his company's efforts to leverage low-cost smartphones and other technologies to provide smallholder farmers with practical tools to connect with each other and work their way out of poverty.
- Categories
- Agriculture, Coronavirus, Finance, Technology
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