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Making Financial Health a Global Reality: Four Strategic Directions for Increasing Customer-Centricity and Business Growth
Financial service providers that focus on improving their customer experience report growing revenue and greater profits. Yet as Pallavi Dhakal, Ankita Singh and Neha Kumar at UNCDF’s Centre for Financial Health point out, despite some notable progress, the financial services sector still has far to go to achieve customer-centricity – particularly in emerging markets. They share in-depth research that explores how providers in these markets can become more customer-centric by prioritizing financial health in their business strategy.
- Categories
- Finance
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Most Companies Align with SDGs – But There’s More to Do on Assessing Progress
A new study has revealed that four-in-five companies assessed now include a commitment in their sustainability reports to the Sustainable Development Goals (SDGs).
- Categories
- Impact Assessment
- Region
- Global
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Lagos, Nairobi, Kigali Entrepreneurs Invited to Apply for Global Urban Innovation Challenge for Emergent Cities
Utopia and the World Economic Forum’s new Centre for Urban Transformation have launched a global Urban Innovation Challenge to activate an ecosystem of 800 innovative urban entrepreneurs, investors, and mayors across Asia, Africa, and Latin America.
- Categories
- Entrepreneurship
- Region
- Sub-Saharan Africa
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Bolt Raises €628 Million, Its Largest Funding Ever, to Boost Growth
The company says it will use part of the funding to accelerate the expansion of its new and existing mobility and delivery products across Eastern African markets.
- Categories
- Technology
- Region
- Sub-Saharan Africa
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Mozambique: $47.09 Million Grant From African Development Fund for Special Agro-Industrial Processing Zone
The grant, from the African Development Fund, will help improve agricultural productivity and agribusiness development in the Niassa province by advancing institutional capacity, skills, and entrepreneurship to spur agricultural value chain growth.
- Categories
- Agriculture
- Region
- Sub-Saharan Africa
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Report: Corporate Reporting Evolving Fast but ESG Gaps Exist
It is important that the approach to communicating a company’s ESG performance should evolve quickly to earn the trust of stakeholders, the report said.
- Categories
- Investing
- Region
- Asia Pacific
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ESG Investing Is Not Sustainable Investing
ESG metrics are important, but you cannot passively rely on them to create a positive end result portfolio.
- Categories
- Investing
- Region
- Sub-Saharan Africa
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Announcing NextBillion’s Most Influential Articles of 2021
At the end of each year, NextBillion selects our 12 most-read articles from the previous 12 months, and invites readers to vote for the pieces that impacted them the most. We've counted the votes, and we’re happy to announce our three most influential articles of 2021. We’d like to congratulate the winners and all the contestants in this contest – along with everyone who read and wrote for NextBillion last year. We wish you a healthy, happy and prosperous 2022.
- Categories
- Energy, Entrepreneurship, Environment, Impact Assessment, Investing, NextBillion Originals
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