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Mobile Devices Alone Won’t Solve American Financial Inclusion Problem
Mobile services would alleviate friction and save time for underserved, low-income consumers. But convenience won't necessarily transform the financially excluded into the financially included.
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The High Cost, for the Poor, of Using a Bank
There have been a lot of reports lately on the growing numbers of people without bank accounts, and on those who have accounts but continue to use alternative financial services such as payday loans. All this has convinced policy makers and many consumer advocates that low- and moderate-income people are victims of “financial exclusion.” They have therefore concentrated on moving these people to banks.The numbers of “unbanked” and “underbanked” people are indeed growing. Seventeen million people nationwide are unbanked, up from ten million in 2002; forty-three million are underbanked.
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- banking, cash lenders, unbanked
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