Senior Program Manager

Organization
Wikimedia Foundation
Location
Remote
Job Type
Full-time
Deadline for Applications
04/13/2021
How to Apply
Click on Greenhouse link
Where to Apply
https://boards.greenhouse.io/wikimedia/jobs/2969647?gh_src=692781a41us
Tags
Full-time

Summary

The Wikimedia Foundation is looking for an experienced Senior Program Manager to join the Advancement department. You will ensure strong coordination and strategic alignment across our Fundraising, Community Resources, and Partnerships teams. This collaborative role is dedicated to operational excellence—eager to develop systems and processes that increase our impact. We are looking for someone who will unpack complex challenges with active listening, and co-create motivating, evidence-informed practices. This role will support healthy team dynamics that welcome diverse perspectives while increasing our shared impact. In this role, you will become a trusted partner and a key member of our department who is focused on commitments, dependencies, and reaching deliverables on time and on budget.

You are responsible for:

Facilitate a shared understanding of outcomes and expectations across diverse set of stakeholders, managing processes, identifying and clearing bottlenecks and integrating timely opportunities
Track and ensure delivery of multiple cross-team and cross-department projects efficiently and on-time
Anticipate risks, resolve conflicts, and initiate escalation paths
Lead facilitation and documentation of team activities and deliverables
Lead project planning, reviews, retrospectives, and internal team capacity-building efforts while promoting a culture of continuous improvement
Keep stakeholders aware of progress and facilitate strategic alignment across different levels in the department
Prepare briefings for Executive Director and Executive team
Support department onboarding and offboarding
Develop and deliver productive organizational systems and processes
Support budget planning and monitoring
Take on projects as new opportunities arise

Skills and Experience:

The ability to excel in a fast-paced, changing environment that often requires fast turn‐around
The ability to thrive in a distributed, international team
Internal motivation and high standards
Experience with project management tools (asana, trello, or other systems)
The ability to drive projects independently with limited feedback on a daily basis

Qualities that are important to us:

Excellent organizational skills to manage projects, process, calendars, and planning activities
Strong verbal, written, and social communication skills with attention to international diversity
Emotionally mature and self-reliant; tolerates ambiguity and maintains positive, respectful professional relationships
Natural inclination for team collaboration and for helping colleagues succeed
Flexible mindset and ability to let processes go to scale or change course
5# years of related experience

Additionally, we’d love it if you have:

Non-profit experience
Fundraising, grantmaking, or partnerships experience
Fluency in multiple languages
Experience working in an international organization that has a distributed workforce and a very strong culture
PMP certification

The Wikimedia Foundation is a nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or (415) 839-6885.

U.S. Benefits & Perks*

Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
The 401(k) retirement plan offers matched contributions at 4% of annual salary
Flexible and generous time off – vacation, sick and volunteer days, plus 22 paid holidays – including the last week of the year.
Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
For those emergency moments – long and short term disability, life insurance (2x salary) and an employee assistance program
Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
Telecommuting and flexible work schedules available
Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
Paid travel to Wikimedia Foundation events all around the world!
Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
Great colleagues – diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people
*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.