Apollo Hospitals Group readies higher dose of telemedicine
Thursday, October 24, 2013
Set for launch next month, the platform will enable a user (a patient) to consult with the hospital’s panel of doctors anytime and anywhere in the world over video conferencing. A user needs to log on to the portal, upload the clinical test reports and chose the doctor of his/her choice to seek advice.
“We are one of the pioneers on the telemedicine technology, when we launched this way back in 2000. Now, we are taking to its next phase, when we don’t need to set up physical telemedicine stations. It is a cloud-based system which will provide virtual doctors anytime, who would consult the patients over video conferencing system embedded in it,” said Sangita Reddy, executive director of the Group.
A ‘virtual’ team of doctors and nurses would be based at the medical call centre attached to any of its chain of hospitals. They will be backed by executives of a decision support group (DSS). The moment a patient logs on, DSS executives will engage with them to understand the concern areas and brief the doctors so that they will be able to ask the right question to the patients. The DSS team will also advise the patients if they are required to consult a specialist or to visit the hospitals in person. And, since it is a web-based application, the specialist doctors can log on from anywhere, using the password given to them.