April 22

Brazil Sees Surge in Uptake of Government Services Online

By Angelica Mari

The Brazilian government has reported a massive increase in usage of its citizen services online platform during the Covid-19 outbreak.

According to data from the Digital Government Secretariat (DGS), the number of accesses to the public services portal, which is currently being developed, has reached 9.4 million in the first half of April. This compares with the number of accesses to the platform in March (6.7 million) and February (4.1 million).

Citizen use of the government’s single sign-on authentication method to access the platform of over 800 services has also increased, reaching 54,5 million in March (up 10.8% in relation to February) and 31.7 million in the first half of April. Some 58,5 million Brazilians have signed up to use the services online so far.

Photo courtesy of Victor Camilo.

Source: ZDnet (link opens in a new window)

Coronavirus, Technology
digital identity, digital inclusion