Clickatell and UBA launch chat banking in Nigeria
In a first for Nigeria, customers can now conduct their favourite banking activities in a secure and convenient manner, by communicating with their bank in a verified WhatsApp chat. This capability is made possible through Clickatell Transact. Control platform integrated with the WhatsApp Business API.
The control platform for chat banking allows banks to roll out commonly used banking activities like checking balances, money transfer and purchasing digital products and services across popular communication channels like USSD and now WhatsApp.
Photo courtesy of uditha wickramanayaka.