How small borrowers in six Indian villages went digital
In a first-of-its-kind initiative in micro-finance post-demonetisation, 60,000 small borrowers from six small villages in Odisha are leading the way towards cashless transactions. This was made possible thanks to a pilot done by Bharat Financial Inclusion (formerly SKS Microfinance) for cashless and paperless disbursals.
“This is helping us in bringing down the loan-processing time from seven days to seven minutes at the doorsteps of the borrowers,” KV Rao, Chief Operating Officer, Bharat Financial Inclusion, told BusinessLine.
The process requires a tablet, and a dongle to recognise the Aadhaar identity and synchronise the credit bureau data and e-sign of the borrower.
“Our field executives, who are called Sangam managers, go to the borrowers with the tab, ascertain their bank-linked Aadhaar number/identity. Once credit bureau rating is established as per existing RBI norms, the loan amount is transferred within minutes to the bank account of the borrower,” Rao said. The primary Know Your Customer (KYC) proof has to be the Aadhaar card or the Voter Id.
There is an internal cap of ₹60,000 for total indebtedness of the borrower, including loans from other MFIs.