Why India’s fintech, e-com firms fear Google, Facebook

Tuesday, March 6, 2018

In the fight between information technology, and firms in India and and Facebook, the global giants seem to be winning hands down. It is becoming a matter of survival for these sectoral ones, as one-stop solutions such as business listings, travel bookings, money transfers and financial services are available on both platforms and these firms rely on and to promote their services.

has in the past two years systematically got into a host of sectors and businesses. Starting from listings where it competes with firms such as Just Dial and  Tez competes with mobile wallets such as  And, most recently, Flights has taken on MakeMyTrip, Yatra and others in the travel sites segment. is launching its own wallet via Pay. It also has its own arm and plans to bring more services.

According to experts, has been placing its sponsored flights unit prominently on a search result page, pushing down travel sites such as MakeMyTrip, Cleartrip and Yatra in favour of Google’s own specialised search service, Flights. Players in other sectors have raised similar issues.

Photo courtesy of Ava Systems.

Source: Business Standard (link opens in a new window)

e-commerce, fintech