KCB Bank Kenya, Western Union Introduce Mobile Money Transfer
KCB Bank Kenya and Western Union have launched a mobile-phone based money transfer service.
The bank’s customers can now use the KCB mobile banking option to direct money transferred from abroad via Western Union into their KCB Bank accounts by dialling *522# on their mobile phones and following the simple on-screen instructions.
KCB customers can also withdraw their Western Union money transfers from the 190 KCB bank locations across Kenya or contact the KCB contact centre to direct the money into their KCB accounts.
Edward Ndichu, KCB Head of Digital Financial Services and Mobile Payments said, “Understanding that the future of banking is in digital, we are intensifying our level of investment in digital banking, to give our customers faster and more convenient services.”