NextBillion - An Initiative of the William Davidson Institute at the University of Michigan

Monday, January 18, 2016

National Bank of Kenya and Airtel Kenya have announced the opening of their distribution networks to offer each other’s services in a major partnership agreement geared at expanding reach of services.

National Bank and Airtel Kenya agents will roll out each other’s services, with the Bank expected to expand the same through its other existing channels. National Bank agent banking service, as a result, will be available at thousands of Airtel agent outlets countrywide and vice versa. The Bank, on its part, will further roll out Airtel Money agent service windows at its branches and ATM network countrywide.

Additionally, customers will be able to access National Bank’s mobile banking platform known as NatMobile via Airtel Money. Interoperability between the two mobile banking systems is already live.  Customers are already able, via mobile, to view and manage their accounts, make bill payments, transfer money to their Airtel Money from their bank accounts and vice versa.  Airtel Kenya customers will enjoy access to Airtel Money cash in and cash out services at National Bank branches, withdraw and deposit cash at National Bank agents and also access mobile money withdrawal services at ATMs countrywide.