NextBillion - An Initiative of the William Davidson Institute at the University of Michigan

Tuesday, November 28, 2017

The Communications Authority of Kenya (CA) is set to introduce laws to impose mobile money service interoperability in the country after providers failed to deliver the change themselves, The Standard reported.

In an interview with the publication, CA director general Francis Wangusi said an agreement by operators to simplify fund transfer between brands had come to nothing, forcing the regulator to step in.

Its push for interoperability is part of a drive to increase competition and mobile money customer experience.

Photo courtesy of Neil Palmer.