Y Combinator-Backed Vahan Is Helping Low-Skilled Workers in India Find Jobs on WhatsApp
Friday, August 2, 2019
The emergence of online hyperlocal services and e-commerce firms in India has led to the creation of about 200,000 jobs for blue-collar workers who deliver items to customers, according to industry estimates.
But it is also the kind of job that continues to see a high attrition rate. This means that companies like Zomato, Swiggy, Dunzo, Amazon India and Flipkart have to replace a significant portion of their delivery workforce every three to four months.
“A small portion of these workers either switch jobs to go to a different delivery company, or they take up a different job,” said Madhav Krishna. “And a large chunk of them end up going back to their villages to work on their farms.”
Photo courtesy of GPS.