Articles by Chintan Maru
India’s health care providers are facing a crisis of public distrust, and at its root is the way care is paid for. Most health care is delivered by the private sector, where providers earn based on the quantity of procedures, tests and consultations delivered – whether or not those services make patients healthier. Patients know that this profit motive can lead to excessive and costly care, but most have neither the knowledge nor confidence to question a provider’s judgment. Chintan Maru discusses ways to restore their trust.