Posts by Adam Guzowski and Pomai Verzon
MondayShare / Comment
An increasing number of BPO centers are being started in rural India to take advantage of lower operating costs and bring economic opportunity, often with an aim of employing women and youth. Outsourcing tasks from urban to rural areas allows companies to save significantly on both salaries and overhead. IDEX Fellows Adam Guzowski and Pomai Verzon look at some of the lessons learned from small to medium BPOs.