Articles by Ignacio Mas and Tonny Omwansa
NexThought Monday – A Close Look at Safaricom’s M-Shwari : Mobile, yes, but how ‘cool’ is it for customers?
Finally it’s here, a banking product on Safaricom’s terms. Following last week’s announcement, foreign M-PESA watchers get to add another word to their stock of essential Swahili words: shwari, meaning ‘calm’ or ‘cool.’The financial inclusion community has keenly been looking for more instances of mobile money platforms connecting with bank offerings. Before you rejoice at this announcement, consider what it means for other banks in Kenya.