Articles by Sahed Shams Azad
Protecting Clients in a Crisis: Five Lessons BRAC Learned While Re-Engineering its Microlending Strategy During COVID-19
COVID-19 has had a harsh impact on small businesses and the people who depend on them – and this impact has also affected their lending institutions. As Sahed Shams Azad at BRAC Microfinance explains, pandemic-related business closures have prevented many borrowers from making repayments, disrupting their lives – and BRAC Microfinance's nearly billion-dollar monthly lending cycle. He explores the dramatic adjustments the organization has made to its operations in response to this crisis, and how it has protected its clients' best interests throughout the process.